## SR ENGINEER, IT EIS STORAGEHyderabad, Telangana, IndiaApply NowFind out how well you match with this jobJob ID: JR112140**Our vision is to transform how the world uses information to enrich life for *all*.**Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.## Responsibilities and Tasks* Define, design, engineer, and implement storage and backup hardware and solutions.* Define, in conjunction with other support groups and service providers, the functionality required to support business strategies.* Work with customers to gather requirements and propose, engineer, and provision storage and backup solutions.* Research and partner with vendors and management to select products that best meet company needs.* Manage system setup and standardization of features and usage.* Create documentation, testing, training, and post-deployment assessments.* Adhere to the change management process for any planned maintenance, or when potential issues are identified.* Provide training for new team members.* Coordinate vendor-specific support and problem resolution.* Adhere to Micron’s established processes and policies.* Provide 24x7 On-Call technical support and expertise for customer issues and service provider escalation.* Willing to work in shifts based on business requirements.* Establish and implement policies, procedures, and standards, and ensure conformance.* Evaluate and test new storage and backup solutions for compatibility with Micron’s IT environment.* Define and adhere to established service and operational level agreements.* Collect, monitor, report, and interpret operating metrics.* Propose and implement storage and backup system enhancements (software and hardware updates) that will improve the performance and reliability of Micron’s IT environment.* Identify service improvement opportunities.* Plan and implement strategies for minimizing service outages, and for reducing the impact of such outages on business operations (i.e., availability, contingency, and disaster planning).* Adhere to Organization security policies for all managed services.* Develop cost-effective solutions.* Benchmark best practices where appropriate.* Communicate and collaborate with peer groups (System admins, architects, security team, network team, etc.).* Support acquisition, installation, maintenance, and administration of large enterprise SAN, NAS & enterprise Backup environment.* Troubleshoot, perform root cause analysis and identify storage related problems* Plan, coordinate and upgrade components of the SAN/NAS/TSM/Cohesity as needed with software, hardware and microcode upgrades, etc. Work with vendors as needed in this process* Work with Micron’s Business Units to ensure solutions meet or exceed business requirements.* Work with vendors and team members to troubleshoot issues related to the operations (Problem management)* Ensure all changes to systems are recorded and properly executed with approval (Change Management)* Review the performance of systems and plan for technological refresh and cater for future expansion (Capacity Management)* Participate in Business Continuity Planning and DR strategy, including documenting DR procedures and executing DR drills.* Maintain and review the DR documents on a regular basis.# Qualifications and Experience At least 8+ years of experience managing storage solutions, preferably.* NetApp Cluster Mode and in both NAS and SAN configurations. Additional NetApp technologies such as snapmirror, snapvault,metro cluster are desired.* Good hands-on knowledge on NetApp Cloud deployment such as FSX, CVO, CVS, ANF across multiple cloud providers (AWS, Azure, GCP)* Working Experience in handling and troubleshooting Storage Products such as Dell VMAX-3, PMAX, Pure, Data Domain.* Good understanding of Data center architecture and Automation technologies.* Experience working with ISILON Storage is a must-have skill.* Having knowledge on NUTANIX storage is added advantage.* Experience with Cisco SAN Switch configuration and support such as Virtual SAN, Fiber channel zoning, LUN masking, HBA configuration and tuning* Strong understanding of the OSI model, particularly relating to storage transport protocols such as NFS, ISCSI* At least 2 years of working experience in IBM Spectrum Protect (TSM) and Cohesity data platform.* Having good hands automation skills using any scripting language.* Exposure in using AI integration and AI agents to automate storage and backup daily routine tasks.