Sr Engineer - Global Network Operations

Tata Communications; Maharashtra; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Communications in Pune, Dighi, invites an experienced Customer Sr Executive to operate and maintain the optical transport network, identify faults, configure equipment, and provide 24x7 L1 desk support from the office. You will monitor performance, coordinate with vendors, and drive service restoration to ensure high availability across the PAN India network.

The role requires deep SDH/DWDM/OTN knowledge, hands-on experience with Ciena EMS/NMS, Nokia, Huawei, and other OEM gear, plus strong

Qualifications

• Graduate with 5-8 years of experience in telecom networks.
• Strong knowledge of SDH/DWDM/OTN technologies and fault management.
• Experience with OEM network equipment and telecom service delivery.

Responsibilities

• Operate and maintain optical transport network; fault identification and resolution.
• Provide 24x7 L1 desk support from office; monitor performance and alarms.
• Coordinate for permanent corrective actions with stakeholders; root-cause analysis.

Skills

SDH/DWDM/OTN

Troubleshooting

Networking design

Interpersonal & communication

Education

Graduate degree

Tools

Ciena EMS/NMS

Nokia

Huawei

ECI

Tejas

Adva

Cisco

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

• Customer Sr, Executive Location: Pune: – Dighi Minimum Qualifications & Experience Graduate with 5-8 years of experience

Major Responsibilities

• Responsible for the equipment’s operation and maintenance (Fault Identification & Isolation, configuration, alarm and performance) or network components to drive network efficiency and availability. Ensure efficient and effective technical support to maintain optical transport network. Engineer would be maintaining the optical transport Network of Tata Communications Working in shift from office supporting 24*7 L1 desk. Responsible for controlling network faults, following up for Root Cause Analysis of Faults, Coordinating for Permanent Corrective Actions with various stake holders and implementation Hands on experience in handling Service level troubleshooting on SDH, DWDM OTN-ASON network. Maintain quality standards to achieve optimal levels of operation and KPI targets. Tracks and monitor network health KPIs to ensure optimal network performance. As a member of Service Assurance resolution of faults and proactively mitigating network issues would be the prime focus. Responsible for maintaining smooth operations of optical transport network. He/She would also be responsible for identifying various faults in Optical transport network which consists of multiple OEM vendor product installed in PAN INDIA network. He/She should interlock and work towards early resolution. Engineer would be working with the multiple OEM Tier3 support teams for transmission technologies and is expected to identify root causes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance.

Desired Skill sets

• Very good knowledge in SDH/DWDM/OTN technologies
• Familiar in troubleshooting OSP/ISP/Infra issues
• Hands on SDH/DWDM/OTN equipment's like Ciena EMS/NMS, Nokia, Huawei, ECI, Tejas, Adva, Cisco
• Good concepts in NW design, DCN and Sync deployment
• Good interpersonal & communication skills.