What's the role :
As Senior Director, Quality Assurance & Testing, you will lead the independent quality validation capability across HEREs Platform & Technology organization. You will help establish quality as a measurable business outcome by enabling early risk identification, release confidence, and continuous improvement through modern testing, automation, and data-driven validation practices.
In this role, you will:
- Lead a cross-functional Quality Assurance & Testing organization spanning product testing, quality engineering, automation engineering, data science, validation, and upstream quality measurement.
- Define and execute a scalable quality strategy, including testing frameworks, validation methodologies, benchmarking approaches, release-readiness processes, and KPI-based quality assessments.
- Build quality measurement capabilities that provide early visibility into system performance risks through statistical analysis, automation, predictive indicators, and validation pipelines.
- Establish independent testing and validation practices that verify end-to-end product quality, multi-system integration, and customer requirements before release.
- Advance automation-first and AI-enabled quality practices through intelligent test generation, anomaly detection, predictive quality models, and automated quality monitoring.
- Partner with Engineering, Product, Operations, and System Owners to provide actionable insights that influence prioritization, quality trade-offs, and delivery decisions.
- Develop and monitor quality metrics, system health indicators, release readiness measures, testing coverage, and defect trends to support data-driven decision making.
- Build organizational capability across quality engineering, automation, testing methodologies, and quality-focused data science.
- Lead collaboration across global teams and disciplines to ensure consistent, scalable, and comparable quality measurement and validation practices throughout the organization.
Who are you :
You are a strategic technology leader who combines deep expertise in quality engineering and testing with a passion for building high-performing teams, modern quality practices, and data-driven decision making. You enjoy partnering across organizations, influencing complex initiatives, and creating scalable frameworks that enable reliable, customer-focused outcomes.
To be successful in this role, you will bring:
- Minimum 15+ years of extensive experience leading large-scale Quality Engineering, Software Testing, Quality Assurance, or related technical organizations.
- Strong expertise in quality frameworks, validation methodologies, testing platforms, release certification processes, and customer-focused KPI validation.
- Experience designing and scaling automation-first quality organizations supporting complex technology ecosystems.
- Knowledge of statistical quality measurement, sampling strategies, quality indicators, and data-driven validation approaches.
- Understanding of AI/ML applications in quality engineering, including anomaly detection, predictive quality models, and automated quality insights.
- Experience working with automation frameworks, data pipelines, large-scale data environments, Python, SQL, and ETL-based workflows.
- Technical depth in data-intensive products and systems, ideally within mapping, location services, mobility, or similarly complex technology environments.
- Success leading cross-functional programs and influencing outcomes across teams without direct ownership of delivery.
- Experience developing multidisciplinary teams across quality engineering, automation, software engineering and data science disciplines.
- A track record of driving quality transformation initiatives that increase automation, improve predictability, and shift organizations toward proactive quality management.
- Strong understanding of risk-based quality management, release readiness assessments, and customer-facing quality commitments.
- Excellent communication and stakeholder management skills, with the ability to translate complex technical findings into clear business recommendations.
- Experience working in global, matrixed organizations and collaborating across multiple functions and geographies.
- A degree in Computer Science, Software Engineering, Data Science, or a related technical discipline.
- Availability to travel up to 2025% as needed.
What Do We Offer
At HERE, you will have the opportunity to make a meaningful impact on products and technologies used by customers around the world. We are committed to creating an environment where people can grow, innovate, and thrive.
We offer:
- Challenging and meaningful problems to solve.
- Opportunities to shape the future of quality engineering and testing at scale.
- Collaboration with talented colleagues across product, engineering, operations, and data science.
- Flexible ways of working that support work‑life balance.
- Continuous learning .