Sr. Developer - Enterprise Application ServiceNow N 4B

1401 Genpact India Pvt. Ltd.; Kolkata District; Sur place; INR 1 500 000 - 2 800 000; Plein temps

Résumé du poste

Genpact Sr. Developer - Enterprise Application - ServiceNow N is a role focused on designing, building, and tailoring ServiceNow-based enterprise solutions in a fast-moving, AI-driven environment.

The team collaborates with stakeholders to translate business needs into scalable ServiceNow modules and integrations, maintaining best practices and continuous improvement. The position requires hands-on development, strong collaboration, and knowledge of ITIL and enterprise workflows, with

Qualifications

• Bachelor's or higher degrees in computer engineering, CS, or IT.
• ITIL V3 Foundation certification is preferred.
• ServiceNow Certified Application Developer certification is preferred.

Responsabilités

• Collaborate with stakeholders to understand requirements and translate them into technical solutions.
• Design, develop, and customize ServiceNow applications and modules.
• Configure ServiceNow workflows, forms, reports, and integrations.
• Provide technical expertise and support for the ServiceNow platform including troubleshooting.
• Conduct testing and quality assurance to ensure reliability and performance.

Connaissances

Agile Methodology

ServiceNow Platform

Design Thinking

Executive Presence

Inclusion

Personal Effectiveness

Client Relations

Collaboration Tools

Storytelling

Formation

Bachelor's degree in Computer Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Master's degree in Software Engineering

ITIL V3 Foundation

ServiceNow Certified Application Developer

Outils

ServiceNow

Description du poste

Sr. Developer - Enterprise Application - ServiceNow N

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Collaborate with stakeholders to understand requirements and translate them into technical solutions;
• Design, develop, and customize ServiceNow applications and modules based on business needs;
• Configure ServiceNow workflows, forms, reports, and integrations to optimize platform functionality;
• Provide technical expertise and support for ServiceNow platform including troubleshooting and issue resolution;
• Conduct testing and quality assurance to ensure the reliability and performance of ServiceNow solutions;
• Stay updated on ServiceNow best practices, new features, and industry trends to drive innovation and continuous improvement.
• Collaborate with stakeholders to understand requirements and translate them into technical solutions;
• Design, develop, and customize ServiceNow applications and modules based on business needs;
• Configure ServiceNow workflows, forms, reports, and integrations to optimize platform functionality;
• Provide technical expertise and support for ServiceNow platform including troubleshooting and issue resolution;
• Conduct testing and quality assurance to ensure the reliability and performance of ServiceNow solutions;
• Stay updated on ServiceNow best practices, new features, and industry trends to drive innovation and continuous improvement.

Qualifications

Qualifications Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering Certifications ITIL V3 Foundation - AxelosAxelos, ServiceNow Certified Application Developer - ServiceNowServiceNow Required Skills Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Personal Effectiveness, ServiceNow Platform, Storytelling Language English (Required) Language Proficiency - Proficient - C2

Additional Job Location - Job Type Regular Master Skill List - Enterprise Application ServiceNow N Remote Type - Office Work Shift - Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission‑critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.