Sr. Developer - Enterprise Application Salesforce N 4B

1401 Genpact India Pvt. Ltd.; Bengaluru; Hybrid; INR 2,400,000 - 3,600,000; Full time

Job summary

Genpact invites applications for a Salesforce Field Service Lightning Developer who will design, develop, and maintain FSL solutions within Salesforce, including custom LWCs, Apex, and integrations.

You will collaborate with stakeholders, participate in code reviews, and mentor juniors while aligning with Agile practices and latest Salesforce releases. Hybrid work in India offers growth opportunities in a fast-paced, innovation-driven environment.

Qualifications

• BE/BTech/MCA degree or equivalent.
• Experience in Salesforce development with emphasis on Field Service.
• Strong knowledge of Apex, Visualforce and LWC.
• Experience with REST/SOAP integrations and FSL architecture.

Responsibilities

• Design, develop, test, and deploy Salesforce Field Service Lightning solutions including LWCs, Apex classes, triggers, workflows, and integrations.
• Configure and customize FSL features such as scheduling, dispatching, optimization, mobile workflows, and work orders.
• Develop and maintain integrations between FSL and external systems via APIs and middleware.
• Collaborate with stakeholders to gather requirements and translate them into technical specs.
• Participate in code reviews and ensure adherence to coding standards.
• Troubleshoot and resolve FSL-related issues and stay updated with Salesforce releases.
• Provide technical guidance and mentorship to junior developers.
• Contribute to technical documentation and participate in Agile/Scrum processes.

Skills

Salesforce development

Apex

Lightning Web Components (LWC)

Visualforce

REST APIs

SOAP APIs

Agile/Scrum

Communication

Education

BE/BTech/MCA

Tools

Apex

Visualforce

Lightning Web Components (LWC)

REST API

SOAP API

Job description

Sr. Developer - Enterprise Application - Salesforce N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Inviting applications for the role of Salesforce Field Service Lightning Developer A Salesforce FSL Developer is responsible for designing, developing, and maintaining Field Service Lightning solutions within the Salesforce ecosystem. This includes custom components, integrations, and performance optimization

Responsibilities

• Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL), including custom Lightning Web Components (LWC), Apex classes, triggers, workflows, process builder flows, and integrations.
• Configure and customize FSL features such as scheduling, dispatching, optimization, mobile workflows, and work orders.
• Develop and maintain integrations between FSL and other systems, using APIs and middleware.
• Collaborate with business stakeholders to gather requirements, analyze business processes, and translate them into technical specifications.
• Participate in code reviews and ensure adherence to coding best practices and standards.
• Troubleshoot and resolve technical issues related to FSL implementations.
• Stay up-to-date with the latest Salesforce releases, features, and best practices, particularly in the FSL domain.
• Provide technical guidance and mentorship to junior developers.
• Contribute to the development and maintenance of technical documentation.
• Participate in Agile/Scrum development processes.

Minimum Qualification

• B.E or B.Tech or MCA
• Relevant experience in Salesforce development, with a strong focus on Field Service.
• Extensive experience with Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
• Deep understanding of Salesforce FSL architecture, data model, and functionality.
• Experience with FSL mobile app customization and offline capabilities.
• Proficiency in REST and SOAP APIs, and experience with integrating Salesforce with external systems.
• Strong understanding of object‑oriented programming principles and design patterns.
• Experience with Agile/Scrum methodologies.
• Excellent problem‑solving and analytical skills.
• Strong communication and collaboration skills.
• Salesforce certifications (e.g., Platform Developer I/II, Field Service Lightning Consultant) are highly desirable.

Preferred Skills

• Experience with other Salesforce clouds (e.g., Sales Cloud, Service Cloud).
• Experience with CI/CD and DevOps practices.
• Experience with testing frameworks (e.g., Apex Unit Tests, Jest).

Qualifications

Qualifications Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering Certifications Oracle Certified Implementation Specialist (Oracle Cloud) - OracleOracle, Salesforce Certified Javascript Developer 1 - SalesforceSalesforce Required Skills After Sales Service, Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, Personal Effectiveness, Salesforce (Software), Storytelling, Vendor Management, VMware AirWatch, Workday Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Enterprise Application Salesforce N Remote Type - Hybrid Work Shift - Any (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. We're an agentic and advanced technology solutions company that runs mission‑critical operations for the world’s leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you’ll be in it. At Genpact, your expertise grows because you’re inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you’ll work on real challenges that change how the world’s leading companies operate. There’s a lot to learn here, and room to grow.