Sr Consultant - Cisco Collab

Black Box; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Black Box in Bengaluru is seeking a Cisco Collaboration Engineer to install, configure, and troubleshoot Cisco UC products including UCM, Unity, Unity Connection, Presence, CC Express and Webex. You will also set up voice gateways, SBCs, and LAN networking as part of integrated collaboration solutions.

The role requires strong security awareness for voice systems and hands-on troubleshooting across the full Cisco Collaboration stack.

Qualifications

• Experience with Cisco Unified Communications products and security best practices.

Responsibilities

• Install, configure and troubleshoot Cisco Unified Communications products (UCM, Unity, Unity Connection, Presence, CC Express, Webex).
• Install and configure voice gateways as part of Collaboration solutions.
• Install and configure LAN switches and networking components.
• Install and configure SIP border solutions (CUBE and other SBCs).
• Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to current standards.
• Troubleshoot integrated technology issues and maintain an accurate issues list.

Skills

Cisco UC

SBC

Networking

Troubleshooting

Security

Tools

Cisco CLI

Webex Control Hub

Job description

• Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
• Install and configure voice gateways as part of the Collaboration solutions
• Install and configure LAN switches and networking components
• Install and configure SIP border solutions (CUBE and other SBC’s)
• Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
• Troubleshoot integrated technology issues and maintain an accurate issues list.