Sr. Cloud Support Engineer - Horizon VDI

IFTAS - Indian Financial Technology & Allied Services; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IFTAS - Indian Financial Technology & Allied Services is seeking a Sr. Cloud Support Engineer with 4+ years of experience in VMware Horizon and Omnissa VDI administration. The role covers managing Horizon environments, including Connection Servers, UAG, instant clones, app volumes, and DEM, along with vSphere, ESXi, vCenter, and vSAN.

A Bachelor's in CS/IT is required, with VCP-DTM/ITIL v4 preferred. Strong knowledge of Windows Server, Windows 10/11, and basic Linux is expected.

Qualifications

• Bachelor's degree in CS/IT or related field.
• 4+ years of experience, preferably in Omnissa VDI (L2).
• VCP-DTM/ITIL v4 preferred.
• Understanding of Windows Server, Windows 10/11, and basic Linux administration.
• Experience with Horizon Connection Servers, UAG, App Volumes, DEM.

Skills

VMware Horizon

VDI administration

Omnissa Horizon

vSphere/ESXi

vCenter

vSAN

Horizon components

Windows Server

Windows 10/11

Linux administration

patch management

Azure/AWS Hybrid VDI

Education

Bachelor's degree in CS/IT

Tools

VMware vSphere

ESXi

vCenter

vSAN

Job description

Summary:

We are looking Sr. Cloud Support Engineer with over 4 years of expertise in VMware virtualization, VDI administration, and enterprise infrastructure support. Skilled in managing and troubleshooting Omnissa Horizon (formerly VMware Horizon) environments, including Connection Servers, Unified Access Gateways (UAG), Instant Clones, App Volumes, and Dynamic Environment Manager (DEM). Hands‑on experience with VMware vSphere, ESXi, vCenter, vSAN, HA, DRS, and virtualization technologies supporting small/large‑scale virtual desktop deployments.

Education:

Bachelor's degree in computer science, information technology, or a related field.

Experience:

Minimum of 4+ years of experience, preferrably in Omnissa VDI (L2)

Certifications:

VCP-DTM/ITIL v4 (Perferred)

Knowledge:

• Understanding of Windows Server, Windows 10/11, and basic Linux administration.
• Experience with vulnerability remediation, security compliance, and patch management.
• Working knowledge of Azure/AWS Hydrid VDI environments is an added advantage.
• Knowledge of Instant Clones, Desktop Pools, RDS Farms, and Image Management.
• Experience managing Horizon Connection Servers, Unified Access Gateways (UAG), App Volumes, and Dynamic Environment Manager (DEM).

Skills: