Sr Business Analyst

Black Box; New Delhi; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Black Box in New Delhi is seeking a professional to collaborate with cross-functional teams to identify requirements and implement process improvements. This role focuses on documenting procedures, analyzing data for trends, and driving efficiency across business processes.

You will also train end-users, support new systems, and actively mitigate risks during changes to ensure smooth transitions and sustained productivity improvements.

Responsibilities

• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Develop and maintain detailed documentation of business processes and procedures.
• Analyze complex data sets to identify trends and areas for improvement.
• Design and implement process improvements to increase efficiency and productivity.
• Provide training and support to end-users on new systems and processes.
• Identify and mitigate risks associated with process changes.

Job description

• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Develop and maintain detailed documentation of business processes and procedures.
• Analyze complex data sets to identify trends and areas for improvement.
• Design and implement process improvements to increase efficiency and productivity.
• Provide training and support to end-users on new systems and processes.
• Identify and mitigate risks associated with process changes.