Sr BDM, Seller Success - IN 3P OHL, Amazon

Amazon Inc.; Bengaluru, Mumbai, Gurugram District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Amazon India 3P OHL is seeking a Senior Business Development Manager to drive category strategy, grow our third-party marketplace, and lead high-impact cross-functional initiatives. You will own projects, work with leadership on strategic planning, and collaborate with sellers to expand product selection and improve availability.

Ideal candidates will be highly organized, data-driven, and able to influence across levels of the organization.

Qualifications

• 6+ years of sales experience.
• 8+ years of digital sales, account management, business development, or partner management experience.
• Experience analyzing data and identifying performance drivers.
• Experience and understanding of the retail/wholesale landscape in India and interactions with sellers and distributors.
• Experience managing and growing complex business relationships at scale.

Responsibilities

• Category strategy and ownership: Work with Leadership on planning and strategy; drive CX and growth through analysis and action.
• Business Development: Collaborate with Marketplace teams to recruit strategic sellers and identify brand opportunities.
• Customer Experience: Improve customer experience across IN 3P OHL and ensure CX parity.
• Act as the business owner: Understand internal/external variables affecting the business and act on them.
• Create business plans for opportunities and develop/execute project plans for launching new features with merchandising and pricing considerations.
• Coordinate cross-functional teams and stakeholders to meet deadlines for high-visibility projects.

Skills

Sales

Digital sales

Data analysis

Partner management

Relationship building

Job description

Sr BDM, Seller Success - IN 3P OHL, Amazon

The Amazon India 3P OHL Team is looking for a talented, customer-obsessed Senior Business Development Manager to help shape the future of our 3rd party marketplace. The role offers a unique opportunity to own a sizable portion of a fast-growing category P&L while also driving large scale, high visibility strategic projects across a variety of internal teams.

As a Sr Business Development Manager (BDM), you will be in charge of projects that contribute to long-term success, improving customer experience, supporting growth. Responsibilities include expanding our product selection, improving product availability, building strong relationships with key partners (both internally and externally) and driving improvements to the Amazon third party platform. This role will have a high degree of autonomy and will be able to influence across a broad range of projects across the business.

The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong writing skills with the ability to handle ambiguity and influence employees at all levels of the organization.

Key job responsibilities

• Category strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.
• Business Development: Work with Marketplace teams to help identify brand opportunities and to recruit strategic sellers.
• Customer Experience: Innovate with our sellers to drive optimal customer experience across the IN 3P OHL business, deploy the vision on the 3P side, and ensure CX parity.

A day in the life

• Act as the 'business owner' by possessing a complete understanding of internal and external variables that impact our business
• Have a complete understanding of customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience
• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Identify the right referral fee for different category segments to maximize topline growth

Basic Qualifications

• 6+ years of sales experience
• 8+ years of digital sales, account management, business development, or partner management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors
• Experience managing and growing complex business relationship at scale

Preferred Qualifications

• Experience personally closing large complex deals end-to-end
• Experience developing and executing sales strategies, tactics, plans, processes, systems and programs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.