Sr BDM, Seller Success - IN 3P OHL, Amazon

Amazon Inc.; Karnataka; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Amazon is seeking a Senior Business Development Manager to lead growth for the IN 3P OHL team. You will own category strategy, expand product selection, and build strong partner relationships to improve customer experience and drive revenue growth across the 3P platform.

The role requires strong project ownership, data-driven decision making, and the ability to influence across internal teams. You will work on autonomous initiatives with cross-functional collaboration, delivering large-scale

Qualifications

• 6+ years of sales experience.
• 8+ years of digital sales, account management, business development, or partner management experience.
• Experience analyzing data and best practices to assess performance drivers.
• Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors.
• Experience managing and growing complex business relationships at scale.

Responsibilities

• Category strategy and ownership: drive customer experience and growth through analysis and action.
• Business development: identify brand opportunities and recruit strategic sellers.
• Customer experience: collaborate with sellers to ensure CX parity.
• Act as business owner by understanding internal and external variables impacting the business.
• Create business plans and execute project plans for new features including merchandising and pricing strategies.
• Coordinate cross-functional teams and meet tight deadlines on high visibility projects.
• Conduct financial analysis to meet revenue and profitability targets.

Skills

Sales experience

Digital sales

Account management

Business development

Partner management

Data analysis

Stakeholder management

Retail/wholesale India

Job description

Sr BDM, Seller Success - IN 3P OHL, Amazon

The Amazon India 3P OHL Team is looking for a talented, customer-obsessed Senior Business Development Manager to help shape the future of our 3rd party marketplace. The role offers a unique opportunity to own a sizable portion of a fast-growing category P&L while also driving large scale, high visibility strategic projects across a variety of internal teams.

As a Sr Business Development Manager (BDM), you will be in charge of projects that contribute to long-term success, improving customer experience and supporting growth. Responsibilities include expanding our product selection, improving product availability, building strong relationships with key partners (both internally and externally) and driving improvements to the Amazon third party platform. This role will have a high degree of autonomy and will be able to influence across a broad range of projects across the business.

The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong writing skills with the ability to handle ambiguity and influence employees at all levels of the organization.

Key job responsibilities

• Category strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.
• Business Development: Work with Marketplace teams to help identify brand opportunities and to recruit strategic sellers.
• Customer Experience: Innovate with our sellers to drive optimal customer experience across the IN 3P OHL business, deploy the vision on the 3P side, and ensure CX parity.

A day in the life

• Act as the ‘business owner’ by possessing a complete understanding of internal and external variables that impact our business
• Have a complete understanding of customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience
• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Identify the right referral fee for different category segments to maximize topline growth

Basic Qualifications

• 6+ years of sales experience
• 8+ years of digital sales, account management, business development, or partner management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors
• Experience managing and growing complex business relationship at scale

Preferred Qualifications

• Experience personally closing large complex deals end-to-end
• Experience developing and executing sales strategies, tactics, plans, processes, systems and programs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.