Sr.Associate - P&C Transcription

Keoghs; Maharashtra; On-site; INR 223,000 - 391,000; Full time

Job summary

Keoghs in Pune seeks a detail-oriented Transcriptionist to accurately convert audio recordings from property and casualty claims into clear written statements. You will handle insured statements, adjuster notes, investigation reports, and interviews while ensuring confidentiality and adherence to internal standards.

Ideal candidates have 1–3 years of transcription experience in insurance, strong English listening and typing skills (60+ WPM), and a diploma or certificate in transcription; a

Qualifications

• Bachelor’s degree required; Transcriptionist diploma or certificate required.
• MBA/Insurance & Risk Management Operations/Logistics specialization preferred.
• 1–3 years of prior transcription experience in insurance or related field considered a strong asset.

Responsibilities

• Accurately transcribe recorded statements and audio notes from claims adjusters.
• Review, proofread, and format documents according to internal standards.
• Ensure linguistic quality (grammar, spelling, insurance terminology).
• Meet file processing deadlines.
• Maintain strict confidentiality of personal and sensitive information.
• File and upload documents into electronic claim management systems.
• Professional discretion and attention to detail.

Skills

Attention to detail

60+ WPM typing

Confidentiality

Time management

Handling sensitive information

Independent work

Education

Bachelor's degree

MBA/Insurance & Risk Management specialization preferred

Transcription diploma/certificate

Job description

Department:

Claims Management

Location:

Pune

Description

• We are seeking a detail-oriented Transcriptionist to accurately transcribe audio recordings dictated by property and casualty insurance claims adjusters and other stakeholders into written statements and reports. The ideal candidate will have strong listening skills, knowledge of property and casualty insurance terminology, and a high level of accuracy while maintaining strict client data confidentiality.
• Reporting to management or the file supervisor, the incumbent is responsible for the accurate and structured transcription of audio files in English (insureds’ statements, adjusters’ notes, investigation reports, recorded interviews) into clear, precise written documents that comply with the firm’s standards.

Key Responsibilities

• Accurately transcribe recorded statements and audio notes from claims adjusters
• Review, proofread, and format documents according to internal standards
• Ensure linguistic quality (grammar, spelling, insurance terminology)
• Meet file processing deadlines
• Maintain strict confidentiality of personal and sensitive information
• File and upload documents into electronic claim management systems
• Bachelor’s degree required; MBA/Insurance & Risk Management Operations/Logistics specialization preferred. In addition, Transcriptionist diploma or certificate required
• Excellent written English listening, typing, and proofreading skills
• 1-3 years of prior experience in the transcription industry (insurance or related field considered a strong asset)
• Good knowledge of property and casualty insurance terminology (strong asset)
• Strong typing speed and accuracy
• Professional discretion and attention to detail

Skills, Knowledge And Expertise

• Attention to detail
• Typing speed of 60+ WPM with high accuracy
• Confidentiality
• Time management
• Comfortable handling confidential and sensitive information
• Ability to work independently and manage priorities effectively