Sr Associate, MS Power BI Developer

Northern Trust Corp; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Northern Trust seeks a skilled Power BI developer to design dashboards and MI reports for ITSM processes at its Pune office. You will ensure knowledge capture, promote automation, and uphold quality standards across technology and business domains.

The role requires 5+ years in Power BI development, stakeholder management, and a proactive mindset. Join a global financial leader with a strong emphasis on service and integrity.

Qualifications

• Degree or proven work experience in process workflow initiatives and complex architecture design.
• 5+ years’ experience in Power BI development within Technology/Business domains.
• ITIL framework knowledge with at least two ITIL capabilities (Incident/Problem/Change/Release) is preferred.

Responsibilities

• Build Power BI dashboards and MI reports to demonstrate ITSM process quality (Incident, Problem, Change).
• Ensure knowledge is created, stored, and shared securely.
• Drive automation and AI-driven improvements within quality standards and policies.
• Facilitate process workflow modeling for end-to-end use cases and interdependencies.
• Review trends to ensure services meet agreed SLA targets.

Skills

Power BI

SQL scripting

ServiceNow

Data warehousing

Azure

Excel

SharePoint

Confluence

MIRO

ADO

Visio

Power BI Service

SQL Server

Automation / AI

Education

College or University degree

ITIL certification

Tools

ADO

MIRO

Confluence

SQL

Power BI Desktop

Power BI Service

SharePoint

Visio

Excel

Teams

PowerPoint

Azure

Snowflake

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Summary

Maintain the practices outlined in the Service Availability Framework, process, procedures and adjoining artefacts, controls and KPIs to ensure that delivery of services are properly assessed, monitored, and managed against key Technology targets and Business/Client SLA to meet committed deliverables. Manage the Service Availability In-Sight Portal controls, engaging stakeholders as necessary that are reflected accurately in the various slicers built. Maintain all Service Availability artefacts for sustained quality and socialisation.

Main Duties

• Build Power BI Dashboards and MI Reports to demonstrate the quality of the ITSM Processes (Incident, Problem and Change)
• Ensure the creation of Knowledge is sustained, accumulated, stored and shared securely
• Drive innovation of knowledge to maximise automation through AI or other techniques keeping within quality standards and policies
• Ensure and drive business process standards used to manage expected outcomes from Technology and or Business
• Facilitate and drive process workflow modelling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases (with interdependencies)
• Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels

Knowledge / Technical Skills

Competent in Microsoft Power BI, ADO, MIRO, Confluence, SQL sequel scripting, PBI Desktop, PBI Services ,DataWare housing , ServiceNow ,Azure, Snowflake etc Mapping an end to end view (application dependencies and underlying infrastructure) to ensure the overall SLA/Availability targets can be met for recovering the service to expected ITOL To be accountable for the deployment of the Service Availability Dashboards, Framework, Process and associated methods, techniques and tooling Independent – self-starter who takes initiative to accomplish and drive to expected outcomes Proficient in Service Now, SharePoint, Mindmap, MS Office tools and products usage Visio (2+), Excel, Office, Teams, PowerPoint (2+)etc Continual awareness of automation and AI technologies to evolve the maturity of the practice Change mindset to continually challenge areas requiring maturing and able to make with recommendations through experience obtained in the market Strong critical thinking, writing and editing skills to achieve quality content Strong customer service and communications skills, both oral and written in order to relate information in a direct and succinct method Understand how to research to verify, coordinate, and implement the best solution Attention to detail and quality driven Working knowledge to diagnose, troubleshoot and resolve a wide range of complex flows and document

Experience Required

• A College or University degree and/or relevant proven work experience is required demonstrates excellent experience in process workflow initiatives, with a track record of accomplishment in complex architecture/application designs.
• 5+ years into Power BI Development Business process, Technology, Financial Management or similar relevant filed Stakeholder Management, within Technology and Business Excellent organizational and time/prioritisation management skills Change mindset, creative problem solver, innovative; look to automate Proficient analytical skills that has a ‘as is’ baseline and roadmap for the ‘To Be’ Workflow and Data-driven approach for continual improvement Certified in ITIL; at least two of the ITIL capabilities, Incident, Major Incident, Request, Problem, Release, Change, Capacity and Configuration practical awareness

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe. Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.

Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Terms and Conditions

Candidate Privacy Notice

California Applicant Privacy Notice

Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure – North America

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.

EEO Know Your Rights (U.S.)

EEO Know Your Rights (U.S.)