Sr. Associate - F&A - I2C 5B

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Genpact in India is seeking a Sr. Associate - F&A for I2C to support end-to-end billing, disputes, and accounts receivable. This role emphasizes accuracy, process discipline, and collaboration with clients.

You will work in a fast-paced environment, leveraging MS Excel, Oracle ERP, and strong communication to resolve billing issues, reconcile accounts, and ensure timely payments. Night shift in India is part of the role.

Qualifications

• Experience handling Billing/Disputes processes.
• Proficient in MS Excel and data analysis.
• Strong written and spoken English; ERP experience preferred.

Responsibilities

• Execute end-to-end billing process.
• Process billing adjustments, credit notes and refunds.
• Handle complex accounts, invoices, and customer records accurately.
• Perform document matching and vendor invoicing.
• Resolve customer disputes related to invoices and payments promptly.
• Engage with clients to clarify issues and negotiate resolutions.

Skills

Accounting

Accounts Payable

Accounts Receivable

MS Excel

Education

Bachelors - Accounting

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Finance

Tools

Oracle ERP

Job description

Sr. Associate - F&A - I2C

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook.

Job Description

• Relevant years experience in Billing /Disputes
• Invoicing the customer and preparing payment for the supplier
• Accurate handling of complex accounts/invoices/customers
• Execute the end-to-end billing process
• Process billing adjustments, credit notes and refunds
• Document Matching
• Process billing reconciliation, vendor invoicing
• Customer disputes related to invoices, payments, and account balances, ensuring timely resolution
• Investigate discrepancies by reviewing contracts, purchase orders, billing records, and communications
• Engage with clients professionally to clarify issues, negotiate resolutions, and maintain positive relationships
• Good in MS Excel
• Good in communication and analytical skills
• Proficient in English written and spoken
• ERP Preference - Oracle

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Accounts Payable Certification - F-TecF-Tec, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft

Required Skills

Accounting, Accounts Payable Process, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Cash Application, Collections Analytics, Collections Management, Credit Risk Management, SAP Overview

Language

English

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

F&A - I2C

Remote Type

Office

Work Shift

Night Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.