Sr Analyst - Collaboration

Microland; Bengaluru; On-site; INR 900,000 - 1,350,000; Full time

Job summary

Microland is seeking a skilled professional to implement and manage the organization’s collaboration platform and web-based communication tools, ensuring teams have the tools to collaborate effectively.

You will lead SharePoint, Teams, Flow, and OneDrive, translate technical procedures into business terms, and drive delivery with agile practices while maintaining high customer satisfaction. Will work with cross-functional teams and prioritize multiple projects under tight deadlines.

Qualifications

• Experience implementing collaboration platforms and tools.
• Strong communication and stakeholder management.
• Ability to explain technical concepts in business terms.

Responsibilities

• Deep knowledge of collaboration tools including SharePoint, Teams, Flow, OneDrive.
• Excellent verbal and written communication; manage delivery expectations.
• Explain technical procedures in business terms for customer understanding.
• Think strategically while delivering tactically; stay engaged.
• Own engagements, ensure customer happiness, deliver on time and with quality.
• Proven project management skills; work in agile, iterative processes with multiple projects.
• Willingness to develop professionally and continuously improve.

Skills

Technology

Collaboration Platform

M365 Support

SharePoint Support

Education

Engineer - B.E / B.Tech / MCA

Tools

SharePoint

Job description

Education Qualification :

Engineer - B.E / B.Tech / MCA

Skills :

• Primary -> Technology | Collaboration Platform | M365 Support | 4 - Advanced
• Primary -> Technology | Collaboration Platform | SharePoint Support | 4 - Advanced

Certification :

• Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services

Details:

Will be responsible for implementing an organization s collaboration platform and web-based collaborative communication tools. He/She needs to make sure employees have the tools they need to collaborate effectively and be productive, given that the tools may be web-based and delivered as a service or they may be hosted on-site.

Responsibilities:

• 1. Deep knowledge of various collaboration tools tools including SharePoint, Teams, Flow, OneDrive etc.
• 2. Outstanding verbal and written communication skills; expertise in setting and managing delivery expectations.
• 3. Ability to explain technical procedures in business terms so that customers understand.
• 4. Demonstrable ability to think and deliver strategically while remaining proficient and engaged tactically.
• 5. Own engagements, ensure customer happiness, deliver on time, and ensure quality.
• 6. Solid project management abilities; working in an agile, iterative process, capable of prioritizing and balancing multiple projects simultaneously, under tight time constraints.
• 7. Willingness and desire to develop professionally and passionate about continuous improvement.