Sr. Analyst - Business Data Services

Genpact; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Genpact in Bengaluru is seeking a Master Data Management professional to execute daily MD ownership, ensure data quality and mentor team members. You will manage material and vendor masters and report on MD health.

The role requires SAP MD experience, strong analytical skills and ability to work in a fast-paced, tech-driven environment with a 5-day on-site work week.

Qualifications

• Bachelor's degree required.
• Strong knowledge of SAP S4 HANA/ECC master data.
• Excellent analytical and conceptual skills.
• Strong communication skills and responsibility.
• Flexible with shift timings.

Responsibilities

• Execute day-to-day Master Data Management activities.
• Act as SME in Master Data Management activities.
• Create and modify Material and Vendor master data.
• Provide daily/weekly reports on master data quality.

Skills

SAP Master Data

Data governance

Analytical thinking

English communication

Shift flexibility

Education

Bachelor's degree

Tools

SAP S4 HANA / ECC

Job description

Ready to shape the future of work?

At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Work location-Bangalore (5 days work from office )

Shift- AUS shifts, 4AM - 2PM

Responsibilities

• Execute day to day Master data management activities
• Act as the SME in the Master data management activities
• Expertise in create and modify the Material and Vendor master
• Provide daily and weekly report on master data, accountable for the quality and accuracy
• Train and mentor other team members to ensure seamless delivery
• Ensure data quality for deliverable is met and all metrics adhered
• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyze and facilitate resolution of issues
• Ensure SLA (Service Level Agreements) for lead times and data quality are fully met
• Highlight lesson learned on frequent issues, Support regular Master Data Health Check & Audit Trail validation
• Ensure that all the feedback and the learning from the home, office, client, field etc. is documented and applied to the master data procedures to improve accuracy
• Ensuring that data governance responsibilities are clearly defined, valuating the role's impact on data quality and compliance.
• Plan & support Transitions and ensure First Time Right
• Ensure that all the reports are maintained and cleared on time
• Highlight and take appropriate help from the Lead on SOP deviations or issues
• Effective communication between business teams and internal teams.
• Comprehend incoming and outgoing data flows for SAP ECC master data
• Raise incident tickets to the relevant helpdesks when there is an issue
• Participate in idea generation and improvement activities
• Update /maintain SOP
• Take signoff on SOP from client as per agreed timelines
• Support special projects as needed
• Optimize internal processes by contribution of ideas
• Ensure to support new ways of working, technology and process updates and Complete UAT to ensure that systems and process work as expected.
• Understanding the supplier landscape, project management environment, and retail technical landscape.

Qualifications we seek in you!

Minimum Qualifications

• Experience Relevant Experience
• Education: Bachelors degree
• Good Working Knowledge and hands on in SAP S4 HANA /ECC
• A high degree of motivation, excellent analytical and conceptual skills and a results and customer-oriented style of working describe you
• You possess strong communication skills and a good sense of responsibility
• Team player with strong analytical, cooperation and communication skills
• Self-Motivated
• Enjoyment working in a dynamic team
• Very good English language skills
• Flexible with Shift timings
• Should have good knowledge of Material master data requirements

Preferred Qualifications/ Skills

• Have a continuous improvement mind set and support improvement projects from data perspective
• Retail, FMCG or related industry experience
• Advanced use of MS Office (Excel, PowerPoint, Word)
• Great at communication, collaboration
• Flexible, organized, multi- task team player
• Analytical, Problem Solving, Excel, Good Communication, able to work individually
• Work with business units and process experts to resolve master data issues
• High Energy level integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyze and facilitate resolution of

Why join Genpact?

• Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.