Sr Administrator (Support & Operations)

HCL Technologies Limited; Nagpur District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

The trainer at HCL Technologies Limited will design templates, run campaigns, and act as a SPOC for all training-related activities, delivering sessions and evaluating needs. With a focus on creating effective training materials, the role emphasizes strong presentation and communication skills and a calm, patient approach.

Applicants typically have 8–10 years in similar roles, proficiency in MS Office, and a solid grasp of modern training techniques and tools to drive continuous improvement in

Qualifications

• Excellent presentation and communication skills with a calm and patient demeanor.
• Experience crafting training materials and delivering sessions.
• Working knowledge of MS Office and email templates.
• Knowledge of modern training techniques and tools in technical subjects.

Responsibilities

• Assess training needs
• Develop training manuals and materials
• Conduct surveys and evaluate training
• Setup training systems
• Design all email templates as per need
• Design Soft Skill course content
• Observe and evaluate results
• MIS & Reporting including feedback analysis
• Other duties as assigned by the management

Skills

Presentation skills

Communication skills

Patience / calm demeanor

MS Office

Education

Graduate / Post Graduate

Tools

Training tools

Instructional design tools

Job description

The trainer will be responsible to design templates, run campaigns, represent

data using instructional design and perform the role of a SPOC for all training

related activities. Key responsibilities include assessing training needs, creating training materials and delivering Sessions. Trainers need to possess excellent presentation and communication skills, along with a calm and patient demeanor

Responsibilities-

• Assess training needs


• Develop training manuals and materials


• Conduct surveys and evaluate training


• Setup training systems


• Design all email templates as per need


• Design Soft Skill course content


• Working Knowledge in MS Office


• Determine course content according to objectives


• Knowledge of modern training techniques and tools in technical subjects


• Execute training sessions, webinars, workshops etc. in groups or individually


• Observe and evaluate results of training programs


• Determine overall effectiveness of programs and make improvements


• MIS & Reporting including feedback analysis


• Other duties as assigned by the management

• Qualification - Graduate / Post Graduate


• Experience - Minimum 8 – 10 yrs. in a similar role

Key Responsibilities

Job Overview-

The trainer will be responsible to design templates, run campaigns, represent

data using instructional design and perform the role of a SPOC for all training

related activities. Key responsibilities include assessing training needs, creating training materials and delivering Sessions. Trainers need to possess excellent presentation and communication skills, along with a calm and patient demeanor

Responsibilities-

• Assess training needs


• Develop training manuals and materials


• Conduct surveys and evaluate training


• Setup training systems


• Design all email templates as per need


• Design Soft Skill course content


• Working Knowledge in MS Office


• Determine course content according to objectives


• Knowledge of modern training techniques and tools in technical subjects


• Execute training sessions, webinars, workshops etc. in groups or individually


• Observe and evaluate results of training programs


• Determine overall effectiveness of programs and make improvements


• MIS & Reporting including feedback analysis


• Other duties as assigned by the management

• Qualification - Graduate / Post Graduate


• Experience - Minimum 8 – 10 yrs. in a similar role

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.