Specialist, Workflow Configuration (Adobe Workfront)

MSD

Hyderabad

On-site

INR 1,200,000 - 2,000,000

Full time

14 days+

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Job summary

MSD in Hyderabad seeks a Specialist, Workflow Configuration (Adobe Workfront) to configure and optimize Workfront workflows underpinning content creation and development for U.S. teams, translating requirements into scalable templates, forms, automations, and dashboards.

Collaborate with product owners and business analysts to validate outcomes, build operational reporting, and ensure governance with scalable, maintainable configurations that support leadership decision-making and faster cycle

Qualifications

Bachelor’s degree required.
4–5+ years of experience configuring/administrating Adobe Workfront or similar enterprise workflow platforms.
Strong understanding of system-based workflow design, templates, and configuration best practices.
Experience with cross-functional stakeholders and Agile delivery.
Familiarity with marketing, creative or agency operating models is a plus.

Responsibilities

Configure and maintain Workfront objects including workflows, templates, project plans, queues, custom forms, statuses, and groups.
Implement intake and routing logic aligned to defined processes and operating models.
Configure user access, permissions, license types, and team structures per governance.
Translate approved requirements into effective Workfront configurations and optimize workflows.
Build and maintain Workfront reports and dashboards for leadership and operations.

Skills

Data Engineering

Data Visualization

Design Applications

Software Configurations

Software Development

SDLC

Solution Architecture

System Designs

System Integration

Testing

Education

Bachelor’s degree

Master’s degree

Tools

Adobe Workfront

Workfront Fusion

Job description

Specialist, Workflow Configuration (Adobe Workfront) – Hyderabad

Based in Hyderabad, join a global healthcare biopharma company and be part of a 130‑year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organization driven by digital technology and data‑backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence by using data, analytics, and insights to drive decision‑making and create custom software, allowing us to tackle some of the world’s greatest health threats.

About Digital Human Health (DHH)

Digital Human Health connects technology, data, and people to enable and accelerate Human Health business across global markets. DHH supports commercial and medical teams by delivering customer‑centric digital platforms, data capabilities, and technology‑enabled operating models that enable flexible go‑to‑market approaches, actionable insights, and personalized customer experiences in a regulated environment.

Role Purpose

Configure, optimize, and enable Adobe Workfront workflows underpinning U.S. content creation and development—translating documented requirements into scalable templates, custom forms, automations, and reporting to improve usability, visibility, and cycle time.

Scope Of Ownership & Adjacent Responsibilities

Own Workfront configuration deliverables (templates, queues, custom forms, statuses, groups) aligned to agreed operating models. Embed governance in configuration (permissions, license types, team structures) and ensure scalable, maintainable designs.
Partner with product owners and business analysts to convert requirements into implementable configuration and validate outcomes.
Build operational reporting and dashboards that support leadership and day‑to‑day visibility.

Key Responsibilities

Workfront Configuration & Administration

Configure and maintain Workfront objects including workflows, templates, project plans, queues, custom forms, statuses, and groups. Implement intake and routing logic aligned to defined processes and operating models.
Configure user access, permissions, license types, and team structures in accordance with governance standards.
Ensure changes are scalable, maintainable, and compliant with platform best practices.

Workflow Enablement & Optimization

Translate approved requirements into effective Workfront configurations. Optimize existing workflows to improve usability, visibility, and cycle time while minimizing manual effort.
Configure automations, notifications, and system rules to reduce operational friction.
Participate in testing and validation of workflow changes prior to release.

Reporting & Insights

Build and maintain Workfront reports and dashboards supporting operational visibility and leadership needs. Ensure key metrics such as throughput, cycle time, workload, and status accuracy are supported by configuration.
Identify data quality issues and implement configuration improvements to address them.

Stakeholder & Delivery Collaboration

Collaborate with product owners, business analysts, and delivery teams during sprint execution.
Support sprint planning/backlog execution by sizing and implementing configuration tasks.
Provide configuration guidance and set expectations on feasibility and best practices.

Operational Support & Adoption

Contribute to configuration documentation and reference materials for user onboarding and adoption.
Troubleshoot configuration‑related issues and recommend root‑cause improvements.
Support pilots and phased rollouts of new configurations across U.S. teams and agencies.

What Success Looks Like

High‑quality, scalable Workfront configurations adopted across teams.
Reduced manual steps and smoother routing through automation and standards.
Reliable dashboards supporting operational and leadership decision‑making.
Lower defect rates through strong testing and validation discipline.

Qualifications & Experience

Education

Bachelor’s degree required; Master’s degree preferred.

Experience

4–5+ years of experience configuring/administering Adobe Workfront or similar enterprise workflow platforms.
Strong understanding of system‑based workflow design, templates, and configuration best practices.
Ability to translate documented business requirements into effective system configurations.
Experience working with cross‑functional business and technical stakeholders.
Familiarity with Agile delivery models and sprint‑based execution.

Preferred / Nice To Have

Experience supporting marketing, creative, or agency‑based operating models.
Exposure to Workfront Fusion or other workflow automation tools.
Experience building operational reports and dashboards in Workfront.

Key Competencies

Configuration craftsmanship and governance mindset; pragmatic problem solving and troubleshooting.
Strong collaboration with BAs/POs/Delivery.
Data‑driven mindset for reporting and insights.

Required Skills