Specialist - Program Administration

Gus Education (India) Llp; Hyderabad; On-site; INR 391,000 - 614,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Cab facilities

Generous leave package

Job summary

GUS Education India (GEI) in Hyderabad is seeking a Specialist- Language Programme Administrator to support the modern language provisions at the University of Law. This role focuses on administering language modules, maintaining programme records, and handling routine enquiries.

Working from the office with a mid-shift starting at 12:30 pm, you will collaborate with the Head of Modern Languages and keep documentation up to date, while delivering high-quality administrative support to students

Qualifications

• Educated to ALevel standard or equivalent professional experience.
• GCSE English and Mathematics (Grade 4/C or above) or equivalent.
• Excellent organisational and time-management skills.

Responsibilities

• Develop, implement and maintain administrative processes, workflows, templates and record-keeping systems to support the effective operation of the Language Programme, under the direction of the Head of Modern Languages.
• Undertake administrative tasks associated with the delivery of the Language Programme.
• Maintain accurate student, module and lecturer records and support enrolment and registration activities as required.
• Monitor and respond to enquiries received through shared mailboxes and other communication channels.
• Maintain records in accordance with University policies and procedures.
• Prepare routine administrative reports and documentation.

Skills

Language Programme Administration

Communication skills

Interpersonal skills

Planning & Organising

Administration management

Teamwork

Conflict management

Education

Graduation/Equivalent Course

Job description

Language Services Communication and Interpersonal skills Seasoned Manager Planning & Organising administration management Administration Team Work & Conflict Management

Graduation/Equivalent Course

Working Language

Job Description

JOB DESCRIPTION

Job Title

Specialist- Language ProgrammeAdministrator

Date

August2026

Function

ProgrammeAdmin – AcademicDevelopment

Head ofModern Languages

Reporting To

JD Approved by

Head ofModern Languages

Brand

ULAW

Work Location

About GUS Education India (GEI)

• GUS Education India (GEI) isa service wing of Global University Systems (GUS) based in Europe. In India,we are a full-service digital marketing agency that delivers scalable onlinemarketing services to Global University Systems’ and its associated brands.
• As a frontrunner inbuilding digital eminence for a fleet of academic brands, GUS Education Indiais a rapidly growing organization that believes in achieving success throughinnovation.

Nature of The Job

The Language ProgrammeAdministrator provides administrative support for the modern languageprovision at the University of Law. Working closely with the Head of ModernLanguages, the postholder supports the administration of language modules, develops and maintainsprogramme records, responds to routine enquiries, prepares documentation andcommunications, and assists with a range of administrative activities thatcontribute to an excellent student and staff experience. The role isadministrative in nature and does not carry responsibility for academicdecision-making, curriculum development, programme leadership or strategicplanning.

OrganizationalStructure

AssociateManager

(HYD)

(HYD)

Note -

This is a workfrom office role, which is a mid-shift starting from 12.30 pm.

Key Accountability

Actions

Main Function of Job:

The Language ProgrammeAdministrator provides administrative support for the modern languageprovision at the University of Law. Working closely with the Head of ModernLanguages, the postholder supports the administration of language modules, develops and maintainsprogramme records, responds to routine enquiries, prepares documentation andcommunications, and assists with a range of administrative activities thatcontribute to an excellent student and staff experience. The role isadministrative in nature and does not carry responsibility for academicdecision-making, curriculum development, programme leadership or strategicplanning.

Responsible for:

• Providingadministrative support for the new Language Programme
• Responding toroutine enquiries from students and staff.
• Maintainingaccurate programme records and documentation.
• Supporting studentenrolment and registration processes.
• Organising meetingsand maintaining administrative records.
• Preparing routinereports, correspondence and programme documentation.
• Updating programmeinformation on University systems and webpages.
• Providingadministrative support for programme communications and events.

Providing administrative support to theHead of Modern Languages.

Reporting Line:

• Language Programme Administrator will report directly to the Head ofModern Languages

Specific Responsibilities:

• Develop, implementand maintain administrative processes, workflows, templates andrecord-keeping systems to support the effective operation of the LanguageProgramme, under the direction of the Head of Modern Languages.
• Undertakeadministrative tasks associated with the delivery of the Language Programme.
• Maintain accuratestudent, module and lecturer records and support enrolment and registrationactivities as required.
• Monitor and respondto enquiries received through shared mailboxes and other communicationchannels.
• Maintain records inaccordance with University policies and procedures.
• Prepare routineadministrative reports and documentation.
• Support datacollection activities for reporting purposes.
• Identify opportunities to improve administrativeprocesses and systems and make recommendations to the Head of ModernLanguages.
• Act as the firstadministrative point of contact for Visiting Language Lecturers.
• Collect and submitteaching claims and payment documentation in accordance with Universityprocedures.
• Maintain recordsrelating to teaching hours and payments.
• Supportadministrative aspects of onboarding new Visiting Language Lecturers asrequired.

Meetings and Events

• Arrange meetings onbehalf of the Head of Modern Languages.
• Prepare agendas andcirculate meeting papers.
• Take minutes andmaintain action logs.
• Organise roombookings and online meeting arrangements where required.

Communications

• Update programmeinformation on relevant University webpages and systems.
• Draft anddistribute routine communications to students, staff and visiting lecturers.
• Support thepreparation and distribution of programme updates.
• Maintaindistribution lists and contact databases.

Customer Service

• Provideprofessional, accurate and timely responses to enquiries.
• Escalate academicor complex matters to the Head of Modern Languages as appropriate.
• Support a positiveexperience for students, staff and visiting lecturers through the delivery ofhigh-quality administrative support.

Team Working

• Workcollaboratively with colleagues across Academic Development and the widerUniversity.
• Contribute to apositive, professional and supportive working environment.
• Undertake otherduties appropriate to the grade of the post as reasonably requested.

In addition to theresponsibilities listed above, the job holder may be required to performother duties as assigned by members of Modern Languages Teamfrom time to time.

The jobholder has a duty to take reasonable care for the health and safety ofthemselves and of other persons with whom they come into contact at work. Thejob holder also has a duty to co-operate with the University in complyingwith any statutory duty or requirement concerning health and safety atwork. In particular, they mustfamiliarise themselves with the Health and Safety Policy and its safety andfire procedures.

This jobdescription is to be read in conjunction with the relevant Roles andResponsibilities Career Level document.

This jobdescription is correct at07/08/2026. It may vary in consultation with the post holder to reflect changes within the marketplace, in [insert department] and the University.

In addition to the responsibilitieslisted above, the job holder may be required to perform other duties fromtime to time.

This jobdescription is to be read in conjunction with the relevant Roles andResponsibilities Team Member Level document.

This job description is correct at August2026. It may vary in consultation withthe post holder to reflect changes within the marketplace, in Operations andthe University of Law.

General

• In addition to theresponsibilities listed above, the job holder may be required to performother duties as assigned by the manager from time to time.
• The job holder has a dutyto take reasonable care for the health and safety of themselves and of otherpersons with whom they come into contact at work. The job holder also has aduty to co-operate with the University in complying with any statutory dutyor requirement concerning health and safety at work. In particular, they mustfamiliarize themselves with the Health and Safety Policy and its safety andfire procedures.
• This job description is tobe read in conjunction with the relevant Roles and Responsibilities CareerLevel document.
• This job description iscorrect at July 2026. It may vary in consultation with the post holder toreflect changes within the marketplace and the University.

• Thehours of this post will normally be 35hrs per week. The post holder will berequired to take a flexible approach to their hours to meet the demands ofthe role, including covering some teaching weekends & evenings for whichtime off will be given (to be taken either in the week before or after astudy weekend has taken place as ‘non-working days’).

Qualification

Educated to ALevel standard or equivalent professional experience.

GCSE Englishand Mathematics (Grade 4/C or above) or equivalent.

Skills

• Excellent organisationaland time-management skills.
• Strong attention to detailand accuracy.
• Excellent written andverbal communication skills.
• Ability to manage competingpriorities and meet deadlines.
• Ability to maintainconfidentiality and handle sensitive information appropriately.
• Ability to work effectivelyboth independently and as part of a team.
• Experience of maintainingwebpage content or online information systems.
• Awareness of languagelearning provision within Higher Education.

GUS Values

• GEIis an equal opportunity employer and encourages applicants from diversebackgrounds to apply.
• Thereis an expectation that employees will maintain the values of the Group andwill comply with the code of conduct as well as equality, diversity, health,safety policies of the company.

BEHAVIOURALSKILLS

Professional and customer-focusedapproach.

Strong interpersonal skills andability to build effective working relationships.

Reliable and well organised.

Flexible and adaptable approach towork.

Positive and collaborative teammember.

Commitment to delivering ahigh-quality administrative service.

Interest in language learning,international education or intercultural engagement.

• At GUS Education India, GEIwe want employees to feel comfortable, bringing their passion, creativity,and individuality to work. We truly believe that diverse culture, backgrounds,and experiences drive innovation.
• The company offerscomprehensive medical insurance to its employees, which includehospitalization, accidental insurance, term insurance and Gratuity, which isover and above the compensation. Considering that this role is for nightshift, we provide additional competitive night shift allowance for all daysworked.
• To make the daily commuteeasier, safe, and less stressful, company provides cab facilities to itsemployees to and from the workplace within the Greater Hyderabad MunicipalCorporation limits.
• Company acknowledges theimportance of mental and physical well-being and the need for rest andrelaxation. Workdays are Monday to Friday and a comprehensive leave packagefor employee well-being is offered, which include 5 days of medical leave, 5days of casual leave, 24 days of earned leave, 1 day of Happiness Leave,apart from 10 days of statutory leave, totalling to 45 days’ time off in ayear.