Specialist - Presales | Redhat

Ingram Micro India Private Limited; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Ingram Micro India Private Limited is seeking a Red Hat Pre-Sales Engineer / Product Technical Specialist to support its distribution business across the Red Hat portfolio, focusing on OpenShift and related technologies. You will engage partners and customers, deliver technical pre-sales support, and assist in solution design and enablement.

The role involves presenting to customers, conducting trainings, and collaborating with Red Hat vendor and internal teams.

Qualifications

• 1–3 years of experience in Pre-Sales, Technical Support, or Product Specialist roles.
• Strong working knowledge of Red Hat OpenShift, OpenShift Virtualization, Linux fundamentals (RHEL), Containers, Kubernetes basics, and virtualization concepts.

Responsibilities

• Provide technical pre-sales support for the Red Hat portfolio, including OpenShift, OpenShift Virtualization, RHEL, and related technologies.
• Engage with partners and customers; participate in rounds tables and workshops; serve as technical contact for POCs and validations.
• Conduct partner enablement sessions, trainings, and onboarding programs on Red Hat technologies; create basic demos and documentation.
• Collaborate with internal teams and vendor groups; stay updated on Red Hat releases and provide feedback.

Skills

Red Hat OpenShift

OpenShift Virtualization

RHEL fundamentals

Containers

Kubernetes basics

Virtualization concepts

POCs/demos/lab environments

Presentation skills

Communication skills

Travel locally

RHCSA/OpenShift certs

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-bussiness technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Job Summary

We are looking for a Red Hat Pre-Sales Engineer / Product Technical Specialist to support our distribution business across the Red Hat portfolio, with strong emphasis on Red Hat OpenShift and OpenShift Virtualization. The role involves close engagement with partners and customers, technical pre-sales support, solution positioning, enablement, and participation in partner/customer-focused initiatives.

Key Responsibilities

• Pre-Sales & Technical Support: Provide technical pre-sales support for the Red Hat portfolio, including OpenShift, OpenShift Virtualization, RHEL, and related technologies. Work closely with sales teams to understand customer requirements and map them to Red Hat solutions. Deliver technical presentations, demos, and solution walkthroughs to partners and customers. Assist partners in solution design, sizing, and architecture discussions.
• Partner & Customer Engagement: Participate in Distribution Managed Partner Round Tables, Partner Round Tables, and Customer Round Tables. Act as a technical point of contact for partner queries, POCs, and technical validations. Support partners during customer meetings, workshops, and proposal discussions.
• Training & Enablement: Conduct partner enablement sessions, technical trainings, and onboarding programs on Red Hat technologies. Help onboard new partners by explaining Red Hat offerings, use cases, and best practices. Create and maintain basic technical documentation, presentations, and demo materials.
• Internal Collaboration: Work closely with Red Hat vendor teams, internal sales, and technical stakeholders. Stay updated with new Red Hat releases, features, and positioning. Provide feedback from partners and customers to internal teams for continuous improvement.

Required Skills & Qualifications

• 1–3 years of experience in Pre-Sales, Technical Support, or Product Specialist roles.
• Good working knowledge of: Red Hat OpenShift, OpenShift Virtualization, Linux fundamentals (RHEL preferred), Containers, Kubernetes basics, and virtualization concepts.
• Strong presentation and communication skills.
• Ability to explain technical concepts to non-technical audiences.
• Willingness to travel locally for partner and customer engagements.
• Good to Have Exposure to Red Hat certifications (RHCSA / OpenShift-related certifications).
• Experience working in a Distributor, System Integrator, or Partner ecosystem.
• Hands-on exposure to POCs, demos, or lab environments.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!

By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.