Specialist - Lean Digital Transformation 4B

BrightClaim; Jaipur; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

Genpact is at the forefront of AI-driven digital transformation, delivering measurable outcomes for global enterprises. This Specialist - Lean Digital Transformation role focuses on roadmapping, cross-functional program management, and leading digital initiatives across Banking and Capital Markets analytics and process improvements.

You will work with cutting-edge AI solutions, drive change management, and mentor teams while collaborating with external partners.

Qualifications

• Relevant degrees listed: Bachelors in Commerce, Economics or Finance or MBA/Business Analytics.
• Lean Six Sigma Black Belt and CQE certifications mentioned.

Responsibilities

• Build a roadmap for LDT and process improvement for client operations.
• Program management across cross-functional teams for timely delivery.
• Lead and implement digital solutions and Lean Six Sigma initiatives for clients.
• Drive transformation using digital technologies and change management with partners.
• Quantitative problem solving and ability to develop a digital roadmap.
• Coach and mentor team members and influence stakeholders.
• Communicate clearly, both orally and in writing, to drive results.
• Foster accountability and drive project goals in a team setting.
• Willingness to travel to client locations for short/long-term assignments.

Skills

AI/ML Ops

Artificial Intelligence

Change Management

CI/CD

Continuous Delivery

Intelligent Automation

Process Consulting

Education

Bachelor's - Commerce/Economics/Finance

Master's - MBA/Business Analytics

Job description

Specialist - Lean Digital Transformation

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Build a roadmap for driving LDT and process improvement for the client’s core and enterprise operations
• Program management: Involving cross-functional teams and multiple project leads for timely delivery of results
• Lead and Implement any digital solution or Lean Six Sigma leads approach for new / existing clients, work on any other Banking and Capital Markets analytics efficiency / process improvement initiatives that may come up
• Experience / know-how of Digital technologies in handling and driving innovation, transformation projects along with change management with internal & external partners
• Quantitative and problem solving ability, ability to conceptualize complex problems and develop a ‘Digital’ road map
• Ability to challenge status quo & out of the box thinking
• Ability to coach & mentor people, effectively influence & motivate others.
• Delivers oral and written communications that have clarity and impact.
• Establishes a team environment of accountability and dedication for reaching project goals.
• Should be open to traveling to multiple client locations for 3 months duration for short term or months for long term assignments
• Ability to work in teams with varied strengths and with multiple partners
• Solution design, consulting experience or IT domain consulting experience; process consulting experience preferred over business / strategy consulting
• Proven track record of driving transformation in client operations
• At least one full lifecycle implementation experience of digital platforms such as Robotics
• Confirmed client / stakeholder management and project management skills
• Judgement, personal efficiency, team balancing
• Competence in balancing Change Management
• Confirmed proficiency in navigating through structured as well as unstructured client business settings

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Lean Six Sigma Black Belt - Process Doctors AcademyProcess Doctors Academy, Quality Engineer (CQE) - Ministry of Micro, Small and Medium Enterprises (MSME), Govt. of IndiaMinistry of Micro, Small and Medium Enterprises (MSME), Govt. of India

Required Skills

AI/ML Ops, Artificial Intelligence (AI), Change Management, CI/CD, Continuous Delivery, Intelligent Automation (IA), Process Consulting

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Lean Digital Transformation

Remote Type -

Hybrid

Work Shift -

Any (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.