Specialist - F&A - I2C 4B

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; India; Híbrido; INR 500.000 - 900.000; Jornada completa

Descripción de la vacante

Genpact in India is seeking a Specialist - F&A - I2C with a focus on accounts receivable, collections, and client management. The role emphasizes accuracy, compliance, and process improvement within a hybrid work setup.

Responsibilities include quality checks, handling payment queries, daily audits, and documenting SOPs to support client contracts and ITC portfolios. English proficiency is required; Bachelor/Master in Finance or Accounting preferred.

Formación

• Bachelor-level accounting or finance degree as listed.
• Proficiency in accounts receivable and collections processes.
• Experience with client relations and financial controls.
• Knowledge of compliance guidelines and SOP creation.

Responsabilidades

• Complete quality checks as defined and agreed with Client Contracts.
• Manage ITC portfolio and maintain strong customer relations.
• Respond to customer emails related to payment, dispute, and collections.
• Maintain exception logs for process-related events.
• Prepare and complete SOPs or process manuals as required.
• Perform daily internal audits and adhere to internal policies.

Conocimientos

Accounting

AR

AR Collection

ARM

Client Relations

Collections Mgmt

People Leadership

Educación

Bachelors - Accounting

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Finance

Descripción del empleo

Specialist - F&A - I2C

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Should possess excellent communication skills

Complete Quality checks as defined and agreed with Client Contracts

Client Management- Manage the ITC portfolio and maintain strong customer relation

Respond to customer emails related to payment / dispute/Collections queries.

Maintain exception logs for process related exception as and when they occur for knowledge retention

Prepare and complete SOP's or Process manual as per Client & Process requirements

Adhere the internal compliance policy and guideline established by the management on their daily operational activities

Perform daily internal audit

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)

Required Skills

Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Client Relations, Collections Management, People Leadership

Language

English (Required)

Language Proficiency - Intermediate - B1

Job Type

Regular

Master Skill List

F&A - I2C

Remote Type

Hybrid

Work Shift

Any (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.