Specialist - Data Ingestion Operations

Experian Group; Mumbai; On-site; INR 1,800,000 - 2,500,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

25 days annual leave

Discretionary bonus plan

Job summary

Experian is seeking a Manager for Data Ingestion & Data Quality in Mumbai. This role focuses on managing end-to-end data ingestion processes, improving data quality, and ensuring effective stakeholder coordination. The ideal candidate will possess a strong background in data management, SQL, and have experience in operational governance.

We offer competitive compensation, benefits including health insurance, 25 days of annual leave, and a supportive work environment.

Qualifications

• Experience with data quality management and operational governance.
• Knowledge of credit bureau operations and financial services domain is preferred.
• Exposure to SQL, data analysis, and operational reporting.

Responsibilities

• Manage end-to-end ingestion of bureau data across various departments.
• Analyze data quality issues and drive improvements.
• Coordinate with member institutions for stakeholder engagement.

Skills

Data quality management

Stakeholder management

Data analysis

SQL

Education

Bachelor’s degree in Engineering, Computer Science, or related fields

MBA or equivalent postgraduate qualification

Job description

Job Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data, with an amazing team of 25,200 people in 32 countries.

Overview

We are looking for a professional to join the Data Ingestion team as Manager – Data Ingestion & Data Quality. The role will manage end‑to‑end bureau data ingestion processes, drive data quality improvements, reduce ingestion failures and rejections, and ensure seamless coordination with internal and external stakeholders.

The individual will work closely with member institutions, Product, Technology, Operations, Quality, and Support teams to ensure timely and accurate ingestion of credit data across bureaus while driving process improvements, automation initiatives, and operational governance.

Key Responsibilities

Data Ingestion & Operations

• Manage end‑to‑end ingestion of bureau data across Consumer, Commercial, and MFI bureaus.
• Ensure timely processing and successful loading of member submissions within defined TATs and regulatory timelines.
• Monitor ingestion pipelines, file movement, and processing status across various systems and environments.
• Track and resolve file‑level, segment‑level, and record‑level ingestion failures.
• Coordinate with internal operational teams to ensure smooth execution of daily ingestion activities.

Data Quality Management

• Analyze data quality issues, validation failures, and rejection trends across bureau submissions.
• Drive data cleanup initiatives and improve overall bureau data hygiene.
• Identify recurring data discrepancies and work with members for corrective actions.
• Monitor duplicate records, invalid mappings, demographic inconsistencies, DPD anomalies, and other reporting discrepancies.
• Review and enhance validation logic, rejection handling, and data acceptance controls.

Member & Stakeholder Coordination

• Engage with member institutions to address ingestion failures, rejection reasons, and reporting discrepancies.
• Act as a point of contact for member escalations related to data ingestion and data quality.
• Conduct member connects, operational reviews, and data quality discussions.
• Coordinate with Product, Technology, Infrastructure, Quality, and Support teams for issue resolution and system enhancements.
• Work with internal stakeholders for implementation of regulatory and business‑driven changes.

Regulatory & Governance Support

• Support implementation of RBI and regulatory reporting requirements across bureaus.
• Ensure adherence to UCRF and bureau reporting standards.
• Support audit, compliance, and regulatory observations related to data ingestion and data quality processes.
• Participate in industry‑wide data quality and validation initiatives.

Automation & Process Improvement

• Identify opportunities for process automation and STP improvement.
• Drive operational efficiency initiatives aimed at reducing manual intervention and improving TAT compliance.
• Support implementation of enhanced monitoring, reconciliation, and reporting mechanisms.
• Participate in system enhancement discussions and BRD preparation for operational improvements.
• Contribute toward improving ingestion scalability, operational stability, and rejection reduction initiatives.

Desired Skills & Competencies

• Experience with data quality management and operational governance.
• Experience handling large‑scale data operations and stakeholder management.
• Coordinate across multiple teams and manage critical operational escalations.
• Understanding of database concepts, file‑based processing, and validation frameworks.
• Knowledge of credit bureau operations, UCRF formats, and financial services domain is preferred.
• Work in high‑volume, time‑sensitive operational environments.

Important Focus Areas of the Role

• Reduction in ingestion failures and rejections
• Stakeholder coordination and issue resolution
• Member engagement and operational governance
• TAT adherence and operational efficiency
• Automation and process optimization
• Regulatory compliance support

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Data Science, Statistics, Commerce, Finance, or related disciplines.
• MBA or equivalent postgraduate qualification is an added advantage.
• Experience in Data Ingestion, Data Quality, Operations, Banking Operations, Credit Bureau Operations, or Financial Services domain.
• Exposure to SQL, data analysis, reconciliation, and operational reporting. Prior experience in handling external client/member coordination and operational governance is preferred.

Additional Information

Benefits

• Competitive compensation and discretionary bonus plan.
• Core benefits include pension, health insurance, term life insurance, Sharesave scheme, and more.
• 25 days annual leave with 13 bank holidays and 3 volunteering days. Additional annual leave can be purchased.

Details

• You will report to Head – Data Operations & Acquisition.

Equal Opportunity Statement

• Experian is an equal opportunities employer.
• If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.