Specialist

A.P. Moller Maersk; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Impact

Growth opportunities

Innovation

Global exposure

Work-life balance

Job summary

Maersk in Mumbai seeks an Ocean Operations Coordinator to support day-to-day vessel and cargo movements and ensure adherence to standard processes. You will coordinate activities across seagoing vessels, execute tasks per SOPs, and escalate non-routine issues while maintaining service quality.

The role requires a bachelor’s degree in logistics or a related field, strong communication, proficiency in MS Office, and the ability to manage multiple tasks with accuracy.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Commerce, or a related discipline.
• Experience in shipping, logistics, ocean operations, freight forwarding, supply chain, or shared services is preferred.
• Basic understanding of ocean transportation, vessel operations, cargo movement, and shipping documentation.
• Knowledge of standardized operational procedures and the ability to follow established processes while exercising sound judgement within defined guidelines.
• Strong communication and interpersonal skills with the ability to collaborate effectively with internal stakeholders.
• Proficiency in Microsoft Office applications, particularly Excel, with the ability to quickly learn enterprise systems and operational platforms.
• Excellent attention to detail, organizational skills, and the ability to manage multiple operational tasks while maintaining accuracy and service quality.
• Ability to identify routine operational issues, prioritise work effectively, and escalate non-routine problems appropriately while maintaining a customer-focused approach.

Responsibilities

• Supporting day-to-day Ocean Operations Execution activities related to seagoing vessels, including owned, chartered, and VSA operations.
• Coordinating operational and administrative activities to ensure the smooth execution of cargo and container movements across the shipping network.
• Executing assigned operational tasks in accordance with established work routines, standard operating procedures, and business guidelines.
• Applying standardized operational methods while exercising independent judgement to resolve routine issues within defined boundaries and escalating non-routine exceptions where required.
• Collaborating with internal stakeholders to support vessel operations, maintain service quality, and ensure timely completion of operational activities.
• Maintaining accuracy, quality, and compliance across operational processes by adhering to established controls and documentation standards.
• Monitoring assigned activities and identifying operational issues, taking appropriate action or escalating complex situations to ensure minimal disruption to business operations.
• Contributing to continuous operational efficiency by applying job-related knowledge, supporting process improvements, and delivering reliable administrative and operational support.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Education

Bachelors degree

Tools

Microsoft Office

Excel

Job description

Rotational Shift

At Maersk , we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what s possible-setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning , and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100, 000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the Role

The role is responsible for supporting Ocean Operations Execution by coordinating day-to-day vessel and cargo operations, ensuring adherence to standardized operational processes, and providing administrative and operational support to enable the efficient movement of customer cargo. The role applies established procedures, exercises independent judgement within defined guidelines, and collaborates with internal stakeholders to deliver accurate, timely, and high-quality operational services.

You will be Responsible for:

• Supporting day-to-day Ocean Operations Execution activities related to seagoing vessels, including owned, chartered, and Vessel Sharing Agreement (VSA) operations.
• Coordinating operational and administrative activities to ensure the smooth execution of cargo and container movements across the shipping network.
• Executing assigned operational tasks in accordance with established work routines, standard operating procedures, and business guidelines.
• Applying standardized operational methods while exercising independent judgement to resolve routine issues within defined boundaries and escalating non-routine exceptions where required.
• Collaborating with internal stakeholders to support vessel operations, maintain service quality, and ensure timely completion of operational activities.
• Maintaining accuracy, quality, and compliance across operational processes by adhering to established controls and documentation standards.
• Monitoring assigned activities and identifying operational issues, taking appropriate action or escalating complex situations to ensure minimal disruption to business operations.
• Contributing to continuous operational efficiency by applying job-related knowledge, supporting process improvements, and delivering reliable administrative and operational support.

Qualifications

• Bachelors degree in Logistics, Supply Chain Management, Business Administration, Commerce, or a related discipline.
• Experience in shipping, logistics, ocean operations, freight forwarding, supply chain, or shared services is preferred.
• Basic understanding of ocean transportation, vessel operations, cargo movement, and shipping documentation.
• Knowledge of standardized operational procedures and the ability to follow established processes while exercising sound judgement within defined guidelines.
• Strong communication and interpersonal skills with the ability to collaborate effectively with internal stakeholders.
• Proficiency in Microsoft Office applications, particularly Excel, with the ability to quickly learn enterprise systems and operational platforms.
• Excellent attention to detail, organisational skills, and the ability to manage multiple operational tasks while maintaining accuracy and service quality.
• Ability to identify routine operational issues, prioritise work effectively, and escalating non-routine problems appropriately while maintaining a customer-focused approach.

What We Offer:

• Impact : Be part of a team that directly contributes to global operations.
• Opportunity : Unlock professional and personal growth through diverse career pathways.
• Innovation : Work with a team that embraces technology and continuous improvement.
• Global Exposure : Collaborate across geographies and cultures.
• Work-Life Balance : Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .