Specialist

A.P. Moller - Maersk; Thane; On-site; INR 600,000 - 900,000; Full time

Job summary

Maersk is seeking an Ocean Operations Support professional to coordinate day-to-day vessel and cargo activities, ensuring adherence to standard processes and providing essential administrative support. You will work with internal stakeholders to deliver timely, accurate operational services across a global shipping network.

The role emphasizes following established SOPs, applying independent judgement within guidelines, and maintaining high quality documentation.

Qualifications

• Bachelor's degree or equivalent in logistics, supply chain, business or related field.
• Experience in shipping, logistics, ocean operations, freight forwarding, or shared services preferred.
• Basic understanding of ocean transportation, vessel operations and shipping documentation.
• Ability to follow standard operating procedures with sound judgement.
• Strong communication and interpersonal skills for internal collaboration.
• Proficiency with Excel and quick learning of enterprise systems.

Responsibilities

• Support day-to-day Ocean Operations Execution activities for seagoing vessels (owned, chartered, VSA).
• Coordinate operational and administrative tasks to ensure cargo and container movements run smoothly.
• Execute tasks per established routines, SOPs, and business guidelines.
• Apply standardized methods while escalating non-routine issues within defined boundaries.
• Collaborate with internal stakeholders to support vessel operations and service quality.
• Maintain accuracy and compliance across processes by following controls and documentation standards.
• Monitor activities and escalate issues to minimize disruption to operations.
• Contribute to efficiency by applying knowledge and supporting process improvements.

Skills

Stakeholder communication

Excel proficiency

Attention to detail

Multitasking

Shipping documentation

Team collaboration

Education

Bachelor's degree in Logistics / Supply Chain / Business Administration

Tools

Enterprise systems

MS Office

Job description

Rotational Shift*

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what's possible – setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the Role

The role is responsible for supporting Ocean Operations Execution by coordinating day-to-day vessel and cargo operations, ensuring adherence to standardized operational processes, and providing administrative and operational support to enable the efficient movement of customer cargo. The role applies established procedures, exercises independent judgement within defined guidelines, and collaborates with internal stakeholders to deliver accurate, timely, and high-quality operational services.

You will be Responsible for:

• Supporting day-to-day Ocean Operations Execution activities related to seagoing vessels, including owned, chartered, and Vessel Sharing Agreement (VSA) operations.
• Coordinating operational and administrative activities to ensure the smooth execution of cargo and container movements across the shipping network.
• Executing assigned operational tasks in accordance with established work routines, standard operating procedures, and business guidelines.
• Applying standardized operational methods while exercising independent judgement to resolve routine issues within defined boundaries and escalating non-routine exceptions where required.
• Collaborating with internal stakeholders to support vessel operations, maintain service quality, and ensure timely completion of operational activities.
• Maintaining accuracy, quality, and compliance across operational processes by adhering to established controls and documentation standards.
• Monitoring assigned activities and identifying operational issues, taking appropriate action or escalating complex situations to ensure minimal disruption to business operations.
• Contributing to continuous operational efficiency by applying job-related knowledge, supporting process improvements, and delivering reliable administrative and operational support.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Commerce, or a related discipline.
• Experience in shipping, logistics, ocean operations, freight forwarding, supply chain, or shared services is preferred.
• Basic understanding of ocean transportation, vessel operations, cargo movement, and shipping documentation.
• Knowledge of standardized operational procedures and the ability to follow established processes while exercising sound judgement within defined guidelines.
• Strong communication and interpersonal skills with the ability to collaborate effectively with internal stakeholders.
• Proficiency in Microsoft Office applications, particularly Excel, with the ability to quickly learn enterprise systems and operational platforms.
• Excellent attention to detail, organisational skills, and the ability to manage multiple operational tasks while maintaining accuracy and service quality.
• Ability to identify routine operational issues, prioritise work effectively, and escalation non-routine problems appropriately while maintaining a customer-focused approach.

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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