Spare Parts Package Coordinator

Toyota Automated Logistics; Maharashtra; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Vanderlande Pune is seeking a Spare Parts Package Coordinator to own the ordering process and provide timely delivery information to customers. You will verify BOMs, manage data accuracy, and align parts packages with project milestones across multiple teams.

The role requires 5–7 years in a B2B techno-commercial environment, strong Excel skills, ERP experience, and excellent English. An on-site position in Pune offers exposure to global spare parts operations and continuous improvement

Qualifications

• Bachelor’s degree required, preferably Business Administration or a related field.
• 5–7 years’ experience in a B2B techno-commercial environment.
• Experience in Spare Parts Order Management.
• Knowledge of Material Planning and Inventory Management.
• Must read technical data sheets and drawings.
• Strong negotiation skills.
• Proficient with Microsoft Office (Excel).
• Experience with ERP systems.
• Excellent English (speaking & writing).
• Ability to manage multiple tasks in a high-energy office.

Responsibilities

• Manage customer-specific spare parts package activities from project initiation through completion.
• Collect, validate, and maintain supplier spare parts data for accuracy and consistency.
• Identify gaps, create material master records, and maintain installed base information.
• Develop and maintain Bills of Materials and spare parts package structures.
• Prepare preliminary budgets and customer quotations using SPARQ, FileMaker (CAP), SCCT, and manual processes.
• Process spare parts quotations, orders, and related documentation.
• Plan and monitor spare parts deliveries, ensuring timely execution in JDE.
• Collaborate with Project Managers to align deliverables with schedules.
• Prioritize activities and ensure on-time completion of deliverables.
• Serve as liaison for regional Spare Parts Coordinators and promote collaboration.
• Standardize processes, templates, and governance while driving improvement initiatives.
• Drive process optimization, automation, and best-practice implementation.
• Collaborate with Service, Sales, Supply Chain, and Project teams.
• Perform installed-base analyses and identify operational risks.
• Develop stocking concepts and lifecycle service recommendations.
• Support initiatives that improve spare parts revenue and customer retention.
• Build strong relationships with internal and external stakeholders.

Skills

Negotiation

Administrative skills

Customer service

Proactive

Ownership

Education

Bachelor’s degree

Tools

MS Excel

ERP

Job description

Job Title

Spare Parts Package Coordinator

Your department

The Global Spare Parts Department is part of the Business Unit Supply. The Global Spare Parts team is end-to-end responsible for the spare parts activities for Vanderlande’s Customer Centers (CC’s) and their customers. Global Spare Parts department is creating a Center of Competence in our Global Capability Center at Pune, India. Global Spare Parts is organized in three departments.

Global Spare Parts

• Spare Parts Marketing manages the spare parts product portfolio to improve the parts value proposition to the Vanderlande CC’s and Customers. The activities include Product Life Cycle management with a strong focus on digitalization and B2B e-commerce. The team manages the global pricing, product content and builds a strong relation with in- and external stakeholders.
• Global Support supports the global customer base with spare parts offerings throughout the life-time of the material handling assets. This includes the development of initial spare parts packages and day to day technical and commercial spare parts support. The department advises customers to optimize the on-site stock availability.
• Spare Parts Logistics manages the central parts warehouse and is responsible for all in- and outbound warehouse activities. They manage stock-levels, lead-times and on-time shipment and delivery of parts from suppliers and deliveries to the global Vanderlande customer base

Your position

You will be the first point of contact for the customers’ spare parts related questions and requests. You will own the ordering process and will keep the customer up to date with the delivery information.

Where necessary, you will also check the technical documentation (Bill of Material) in order to find out what parts are needed for the customer.

Tasks And Responsibilities

• Manage customer-specific spare parts package activities from project initiation through completion.
• Collect, validate, and maintain supplier spare parts data, ensuring completeness, accuracy, and consistency.
• Identify portfolio gaps, create missing material master records, prepare BIT files, and maintain installed base information.
• Develop and maintain Bills of Material (BOMs), spare parts package structures, and related master data.
• Prepare preliminary budgets and customer quotations using SPARQ, FileMaker (CAP), SCCT, and manual quotation processes.
• Process SQ quotations, spare parts orders, SD/OD orders, and associated project documentation.
• Plan and monitor spare parts deliveries, ensuring timely execution and follow-up within JDE.
• Partner with Project Managers to align spare parts deliverables with project schedules and implementation milestones.
• Prioritize project activities, monitor progress, and ensure on-time completion of assigned deliverables.
• Serve as the primary liaison for regional Spare Parts Coordinators, promoting effective collaboration and knowledge sharing.
• Standardize global spare parts processes, templates, and governance while supporting continuous improvement initiatives.
• Drive operational excellence through process optimization, automation, and best-practice implementation.
• Collaborate with Service, Sales, Supply Chain, and Project teams to deliver customer-focused lifecycle support solutions.
• Perform installed-base and bottleneck analyses to identify operational risks and recommend optimized spare parts strategies.
• Develop customer-specific stocking concepts and lifecycle service recommendations to improve equipment availability and reliability.
• Support strategic initiatives that enhance lifecycle services, increase spare parts revenue, improve customer retention, and strengthen long-term customer value.
• Build strong relationships with internal stakeholders, suppliers, and global teams to ensure seamless communication and execution.
• Uphold Toyota Automated Logistics values by demonstrating customer focus, collaboration, accountability, quality, and continuous improvement.

Requirements

• At least a bachelor’s degree, preferably Business Administration or a similar
• Relevant 5-7 years’ experience in a B2B techno-commercial environment.
• Experience in Spare Parts Order Management.
• Knowledge of Material Planning and Inventory Management
• Must have general technical knowledge of spare parts & able to read technical data sheets and drawings
• Good negotiation skills to develop local buying
• Strong administrational skills with knowledge of Microsoft Office (specifically MS Excel)
• Experience with ERP
• Good command of the English language (Speaking and Writing)
• Experience in handling multiple tasks in a high-energy office
• Proactive and customer service-minded
• Strong work ethic and initiative, who would like to grow and develop within the organization
• Takes full ownership and responsibilities of their assignments
• Believe in Self-alignment with all stake holders

Diversity & inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.