Spare Parts Package Coordinator

Vanderlande Industries GmbH; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

30 days annual leave

Hybrid working model

Vanderlande Academy

Medical insurance

Job summary

Vanderlande in Pune, India seeks a dedicated Spare Parts Coordinator to own the parts ordering lifecycle and keep customers updated on delivery information. You will verify technical docs and manage BOMs, data, and project documentation.

Role requires Bachelor’s degree and 5–7 years in a B2B techno-commercial setting, with ERP experience and strong MS Excel skills. Hybrid work model, global collaboration, and career development opportunities offered.

Qualifications

• Bachelor’s degree, preferably business administration or similar.
• 5–7 years B2B techno-commercial experience.
• Experience in spare parts order management.
• Technical knowledge of spare parts; able to read datasheets/drawings.
• Strong administrative skills; proficient in MS Office, especially Excel.
• Experience with ERP systems.
• Capable of handling multiple tasks in a high-energy office.
• Proactive and customer-service minded.
• Strong work ethic and initiative; eager to grow with the company.
• Ownership of assignments; aligns with all stakeholders.

Responsibilities

• Manage customer-specific spare parts packages from initiation to completion.
• Maintain supplier spare parts data; ensure accuracy and completeness.
• Identify gaps, create missing material master records, prepare BIT files.
• Develop and maintain BOMs, spare parts packages, and master data.
• Prepare preliminary budgets and quotations using SPARQ, FileMaker CAP, SCCT.
• Process spare parts orders and related project documentation.
• Plan and monitor deliveries; ensure timely execution with JDE.
• Collaborate with Project Managers to align with schedules.
• Promote cross-team collaboration with Spare Parts Coordinators.
• Standardize processes and support continuous improvement.

Skills

Customer service

MS Excel

ERP

Multitasking

Proactive mindset

Ownership

Stakeholder alignment

Reading datasheets

Business admin

Education

Bachelor's degree

Tools

SPARQ

FileMaker CAP

SCCT

JDE

Job description

If you thrive in a fast-paced, customer-focused environment and enjoy coordinating order fulfilment, logistics, and supply chain activities to ensure operational excellence, this could be the ideal opportunity for you.

Your Role:

Youwillbethefirstpointofcontactforthecustomers’sparepartsrelatedquestionsandrequests.You willown the orderingprocess and willkeep thecustomer upto datewiththe delivery information.

Wherenecessary,youwillalsocheckthetechnicaldocumentation(BillofMaterial)inordertofindout what parts are needed for the customer.

What you will do/Key Responsibilities:

• Manage customer-specific spare parts package activities from project initiation through completion.
• Collect,validate, andmaintainsupplier sparepartsdata, ensuring completeness, accuracy, and consistency.
• Identifyportfolio gaps, create missing material master records, prepare BIT files, andmaintaininstalled base information.
• Develop andmaintainBills of Material (BOMs), sparepartspackage structures, and related master data.
• Prepare preliminary budgets and customer quotations using SPARQ, FileMaker (CAP), SCCT, and manual quotation processes.
• ProcessSQ quotations, spare parts orders, SD/OD orders, and associated project documentation.
• Plan andmonitorspare parts deliveries, ensuringtimelyexecution and follow-up within JDE.
• Partner with Project Managers to align spare parts deliverables with project schedules and implementation milestones.
• Prioritize project activities,monitorprogress, and ensure on-time completion of assigned deliverables.
• Serve as the primary liaison for regional Spare Parts Coordinators, promoting effective collaboration and knowledge sharing.
• Standardize global spare parts processes, templates, and governance while supporting continuous improvement initiatives.
• Drive operational excellence through process optimization, automation, andbest-practiceimplementation.
• Collaborate with Service, Sales, Supply Chain, and Project teams to deliver customer-focused lifecycle support solutions.
• Perform installed-base and bottleneck analyses toidentifyoperational risks and recommendoptimizedspare parts strategies.
• Develop customer-specific stocking concepts and lifecycle service recommendations to improve equipment availability and reliability.
• Support strategic initiatives that enhance lifecycle services, increase spare parts revenue, improve customer retention, and strengthen long-term customer value.
• Build strong relationships with internal stakeholders, suppliers, and global teams to ensure seamless communication and execution.
• Uphold Toyota Automated Logistics values bydemonstratingcustomer focus, collaboration, accountability, quality, and continuous improvement.

Yourdepartment

TheGlobalSparePartsDepartmentispartoftheBusinessUnitSupply.TheGlobalSparePartsteamis end-to-end responsible forthe spare partsactivitiesfor Vanderlande’s CustomerCenters (CC’s)andtheircustomers.Global Spare Partsdepartment iscreatinga Center of Competence in ourGlobal Capability Center at Pune, India. Global Spare Partsisorganized in three departments.

GlobalSpareParts

• SparePartsMarketingmanagesthesparepartsproductportfoliotoimprovethepartsvalue propositiontotheVanderlandeCC’sandCustomers.TheactivitiesincludeProductLifeCycle managementwithastrongfocusondigitalizationandB2Be-commerce.Theteammanagesthe globalpricing,productcontentand builds a strongrelation within- and externalstakeholders.
• GlobalSupportsupportstheglobalcustomerbasewithsparepartsofferingsthroughoutthelifetimeofthematerialhandlingassets.Thisincludesthedevelopmentofinitialspareparts packages andday to day technical andcommercialspare partssupport. The departmentadvises customers tooptimizetheon-site stock availability.
• SparePartsLogisticsmanagesthecentralpartswarehouseandisresponsibleforallin-andoutbound warehouse activities. They manage stock-levels, lead-times and on-time shipmentanddeliveryofpartsfromsuppliersanddeliveriestotheglobalVanderlandecustomerbase

What you bring:

• Atleastabachelor’sdegree,preferablyBusinessAdministrationorasimilar
• Relevant5-7years'experienceinaB2Btechno-commercialenvironment.
• Experience inSparePartsOrderManagement.
• Musthavegeneraltechnicalknowledgeofspareparts&abletoreadtechnicaldatasheetsanddrawings
• StrongadministrationalskillswithknowledgeofMicrosoftOffice(specificallyMSExcel)
• ExperiencewithERP
• Experience inhandlingmultiple tasksina high-energyoffice
• Proactiveandcustomerservice-minded
• Strong workethicandinitiative,whowouldlike togrow anddevelopwithinthe organization
• Takesfullownershipandresponsibilitiesoftheirassignments
• BelieveinSelf-alignmentwithallstakeholders

About Vanderlande:

Vanderlande makes automated systems that handle baggage at airports and sort parcels in logistics networks around the world. At airports, our technology manages the complete bag journey: from check-in and security screening through to the reclaim belt. In parcel logistics, our systems power the networks that get packages to customers' doors.

At Vanderlande, you will find the space to aspire, to grow, and to achieve something that matters, with people who bring out the best in each other.

Working at Vanderlande comes with the support and space to grow, achieve, and enjoy the journey. Here is what that looks like in practice:

• Competitive Salary Package
• 30 days of annual leave (pro-rated from the start of the financial year), including:
  • 22 paid leave days
  • 8 sick/casual leave days
  • Applicable government holidays
• Flexible and hybrid working model that promotes work-life balance.
• Access to Vanderlande Academy and a wide range of learning and development programs to enhance your skills
• Comprehensive medical insurance coverage , including parental coverage
• Opportunities to participate in diverse Vanderlande communities, networks, and employee initiatives
• Opportunity to collaborate globally.

How we work

We work by three values: Every day better, We care, and Team play. In practice, this means we drive customer success, lead with transparency, celebrate what we achieve together, and do what we say.

Diversity & inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.