SOW Procurement

Randstad Enterprise; Hyderabad; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Randstad Enterprise is seeking a Services Procurement (SOW Management) Specialist in Hyderabad to help lead RFPs and manage SOW lifecycle for a major client. You will partner with the client’s SOW owners to drive negotiations, supplier performance, and invoicing, while aligning with Randstad’s COE best practices.

The role requires hybrid work (2-3 days in office) with potential for handling multiple client programs in the EMEA region.

Qualifications

• Bachelor's degree or higher in business, supply chain, or a related discipline.
• Proven procurement experience with SOW or services-based sourcing.
• Experience leading RFPs and contract negotiations.
• Strong vendor and stakeholder management skills.
• Familiarity with vendor management systems and procurement tools.

Responsibilities

• Develop partnering relationships with client SOW owners and understand buying needs.
• Act as sourcing agent, mediator, and negotiator for SOWs on behalf of client owners.
• Process procurement requisitions through VMS and related tools.
• Develop competency knowledge of supplier community to aid sourcing.
• Analyze cost savings and efficiency data to improve processes.
• Evaluate contract terms for compliance and best practices.
• Provide SOP training and updates to suppliers and client owners.
• Communicate procedural changes to suppliers and users in a timely manner.
• Ensure suppliers manage onboarding, relations, and offboarding appropriately.
• Provide standard program reports to client stakeholders and respond to ad hoc requests.
• Maintain proactive relationships with SOW owners with regular contact and site visits as needed.
• Support MSP program leadership in meeting financial goals and policy compliance.
• Participate in special projects and other duties as assigned.

Skills

SOW management

RFPs

Negotiation

Vendor management

Stakeholder management

Procurement processes

MS Office

Education

University degree in business / supply chain / related field

Tools

VMS

ERP systems

MS Office Suite

Job description

Hybrid Work model: 2-3 days work from office

Shift Timing : 1:30 pm - 10:30 pm IST ( EMEA Shift)

Job Description

job context and purpose

Randstad Enterprise (RE) aims to become the undisputed market leader in services procurement/SOW management. To support this ambition RE has created an innovative SOW Management Services Procurement solution and recently invested in a new Global Services Procurement Center of Excellence (COE) situated in Hyderabad.

This role will be based in our COE and, to start with, will be dedicated to a specific client.

However, the role might evolve to support multiple clients. This client is a top-3 global car manufacturing organization and you will be involved in servicing the EMEA region.

The Services Procurement (SOW Management) Specialist assists the client’s SOW business owners with sourcing, contracting, and managing SOW’s lifecycle to enable contractual governance and supplier performance management. You will partner with the client’s SOW business owners to lead Request for Proposals (RFPs) and negotiations on their behalf, and provide project oversight with regard to supplier performance, invoice administration and settlement.

You will work with RE’s client facing team(s) to service clients in a high-quality, cost-effective manner. You will support a variety of services and spend categories.

Given the importance and specialist nature of your remit you will have a dual reporting line.

Organizationally you will report into the Global Services Procurement Practice but from a day-to-day perspective you will report into client operational leadership. This dual reporting model will ensure that client programs benefit from, and adhere to, the best practices defined by RSR’s services procurement center of excellence as well as ensuring that they receive a seamless operational experience.

Key performance indicators

• To be reviewed frequently with Operational Leadership

Key stakeholders

• Client procurement stakeholders
• Operational delivery leaders

Your responsibilities

As the Services Procurement (SOW Management) Specialist you will:

• Develop partnering relationships with the client’s SOW business owner community and become well versed in the historical and projected buying needs of the departments supported by the MSP team.
• Act as a sourcing agent, mediator, negotiator, and SOW author on behalf of the client’s SOW business owners project buyer’s behalf to support the client’s competitive bidding process(es). You will operate as an extension of the clients procurement team and be fully aligned to their prevailing category and supplier strategies.
• Process all procurement requisition activity through the use of a Vendor Management System (VMS) and any related procurement technologies which may be specific to an
• Develop appropriate competency knowledge of the program’s SOW services supplier community to assist with sourcing recommendations.
• Perform analysis to include cost savings reporting and other quality or efficiency data to help improve operational processes.
• Evaluate SOW agreement terms for best practice quality, conformity and compliance against client required contractual language and agreement structure; elevate deviations for client approvals / decision making.
• Provide program related Standard Operating Procedures (SOP) training and updates to supplier and client SOW business owners on a regular basis to ensure understanding and compliance.
• Communicate program procedural changes and updates to program suppliers and client users in a timely manner.
• Confirm suppliers appropriately manage their employee on-boarding, employee relations issues, and off-boarding activities.
• Provide and analyze standard program reporting to the client’s SOW business owners, procurement professionals and program stakeholders, to include the support of ad hoc report requests as required.
• Establish and maintain a proactive, positive working relationship with SOW business owners through regular phone and in-person contact (site visits may be occasionally required) within assigned market area / service category.
• Support the Operational Leadership of RE’s MSP programs in ensuring financial goals and objectives are met or exceeded as well as full compliance on all Randstad policies and procedures.
• Participate in special projects and perform other duties as assigned.

Job requirements

Education

• University/Postgraduate or equivalent professional & intellectual ability.
• Demonstrable procurement/commercial experience and a career track record measured by customer satisfaction, increased responsibilities, and working relationships with colleagues and management.

Experience

• Skilled in communicating effectively verbally and in writing, both in one-on-one and in group presentation settings with various levels of professionals both internal and external.
• Ability to establish and maintain effective working relationships.
• Ability to represent the organization professionally and effectively as required.
• Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.
• Ability to self-manage workload, set target dates, meet deadlines, follow processes, and develop and implement project road maps to achieve optimum results.
• Ability to demonstrate high-level customer service to internal and external clients.
• Ability to effectively influence others at various levels within the organization and who represents clients.
• Ability to negotiate pricing and delivery terms with services supplier firms.
• Knowledge of and the ability to utilize best practices in purchasing, procurement, and client
• Knowledge of and the ability to effectively utilize accounts payable, purchase order, and Vendor Management Systems and tools.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Knowledge

• Affinity with different HR/staffing/talent models.
• Digital fluency with Google or Microsoft platforms e.g. sheets, excel, slides etc.

Additional requirements

• The role needs to be able to work during a client-specified timezone
• This role may include management of other team members, acting in a lead capacity