SOW Coordinator

Randstad Enterprise; Hyderabad; Híbrido; INR 650.000 - 900.000; Jornada completa

Descripción de la vacante

Randstad Enterprise in Hyderabad seeks a Services Procurement (SOW Management) Coordinating Specialist to be the operational backbone of the client-specific SOW program. You will ensure seamless execution, administer the VMS, and provide exceptional service to client stakeholders, suppliers and internal teams.

The role requires strong attention to detail and experience with contingent labor processes. This is a hybrid position based in Hyderabad, with two days per week in the office.

Formación

• 3+ years of experience in SOW/MSP or contingent labor industry.
• Experience with Accounts Payable, Purchase Orders, ERP systems, or VMS platforms preferred.
• Knowledge of VMS/beeline/fieldglass platforms is a plus.

Responsabilidades

• SOW record creation and maintenance in the VMS.
• Assist end-users with requests, monitor requisitions, and track workflow items.
• Onboarding, time entry, rate card compliance, engagement tracking, and offboarding in the VMS.
• Handle inquiries about SOW requests, POs, cost centers, badging systems, and invoicing.
• Support policy/compliance audits and escalate risks or discrepancies as needed.
• Maintain ticketing documentation, meet program SLAs, and generate standard/ad-hoc reports.

Conocimientos

Analytical skills

Written and verbal communication

Google Suite

MS Office

Accounts Payable

Purchase Orders

ERPs

VMS platforms

Educación

Associate's degree

Herramientas

Beeline

Fieldglass

Descripción del empleo

We are seeking a Services Procurement (SOW Management) Coordinating Specialist to join our team! In this key role, you will be the operational backbone of our client-specific Services Procurement program, ensuring seamless execution, VMS administration, and exceptional customer service across client stakeholders, suppliers, and internal teams. If you thrive in a fast-paced environment, possess strong attention to detail, and understand contingent labor and Statement of Work (SOW) management, we want to hear from you.

Position Summary -

Role: SOW Coordinator

Location/Travel: Hybrid (Working from Office at least 2 days a week @ Hyderabad )

Shift timings: 2:30PM - 11:30PM IST

Education: Associate's degree or 3+ years of equivalent experience in SOW/MSP industry

What Youll Do -

SOW & VMS Administration: Conduct SOW record creation and maintenance within the Vendor Management System (VMS). Assist client end-users with request entries, monitor requisitions, and track pending workflow items.

Supplier & Worker Lifecycle Oversight: Guide suppliers through onboarding, time entry, rate card compliance, engagement tracking, and offboarding within the VMS.

Operational & Customer Support: Serve as the primary point of contact for inquiries regarding SOW requests, POs, cost centers, badging systems, and invoicing/payment issues.

Compliance & Audits: Assist with policy and system compliance audits, escalating risks or discrepancies as needed.

Reporting & SLAs: Maintain accurate ticketing documentation, meet program SLAs, and generate standard/ad-hoc reports for program leadership.

What Were Looking For-

Experience: Background in service-level industries or customer service environments. Experience with Accounts Payable, Purchase Orders, ERPs, or VMS platforms (e.g., "Beeline, Fieldglass") is highly preferred.

Industry Knowledge:

Baseline understanding of talent delivery models—Permanent, Staff Augmentation, and Statement of Work (SOW).

Skills:

Strong analytical skills to review complex SOW contract details, excellent written/verbal communication, and proficiency in Google Suite and MS Office.

Adaptability:

Proven ability to manage multiple priorities in a fast-paced environment while maintaining meticulous attention to detail.