SOP Analyst

careers-ideagenen; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Ideagen is seeking a detail-oriented SOP Analyst to manage end-to-end Sales Order Processing and Invoicing. Based in Hyderabad, this Executive-level role collaborates with Sales and Customer Success to ensure accurate billing and compliance with tax regulations.

The successful candidate will bring 3–5 years in billing, proficiency with NetSuite/Zuora/Salesforce, and strong analytical skills. The position requires meticulous handling of invoices, collaboration across teams, and the ability to

Qualifications

• Proven experience in a finance-related role.
• 3-5 years of relevant experience in billing and invoicing processes.
• Hands-on experience with tools such as NetSuite, Zuora, and Salesforce.
• Proficient in accounting software and Microsoft Office applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.

Responsibilities

• Manage quotes and sales orders to facilitate accurate customer billing.
• Generate and issue invoices in line with contractual terms.
• Collaborate with Sales and Customer Success teams to ensure timely invoicing.
• Investigate and resolve billing discrepancies and disputes.
• Ensure compliance with applicable tax and legal invoicing requirements.
• Provide support to the Finance team as needed.

Skills

Billing & invoicing

Communication

Attention to detail

Problem solving

Independent work

Tools

NetSuite

Zuora

Salesforce

Job description

About Us

Location - Hyderabad, India

Department - Finance Operations

Level - Executive

Working Pattern - Work from office.

Benefits -Benefits at Ideagen

DEI -DEI strategy

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out!

Ideagen is seeking a detail-oriented and proactive SOP Analyst to manage the end-to-end Sales Order Processing and Invoicing functions. This role is critical to ensuring accurate and timely billing for our software products and services. The ideal candidate will collaborate closely with Sales and Customer Success teams, resolve billing issues, and ensure compliance with tax and legal regulations.

Responsibilities

• Manage quotes and sales orders to facilitate accurate customer billing.
• Generate and issue invoices in line with contractual terms.
• Collaborate with Sales and Customer Success teams to ensure timely invoicing.
• Investigate and resolve billing discrepancies and disputes.
• Ensure compliance with applicable tax and legal invoicing requirements.
• Provide support to the Finance team as needed.

Skills and Experience

• Proven experience in a finance-related role.
• Should have 3-5 years of relevant experience in billing and invoicing processes.
• Hands-on experience with tools such as NetSuite, Zuora, and Salesforce.
• Proficient in accounting software and Microsoft Office applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.

Personal Attributes

• High attention to detail
• Strong analytical and problem-solving skills
• Results-driven and customer-focused
• Capable of managing multiple tasks and priorities effectively

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that s always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

Enhance your career and make the world a safer place!

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