SOM Enablement Specialist, LDA

LSEG; Bengaluru; On-site; INR 900,000 - 1,800,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Job summary

A global financial markets infrastructure firm in Bengaluru seeks a strategic order management specialist to support Platform Access Commercial deals. The role involves analyzing deal details, creating project plans, and coordinating with various teams for successful implementation. The ideal candidate possesses excellent communication and organizational skills, extensive knowledge of sales order management, and the ability to work under tight deadlines. This role offers the opportunity to contribute to a dynamic global team focused on financial stability and growth.

Qualifications

• Ability to analyze, evaluate and make logical decisions.
• Flexible and adaptable to changes.
• Experience working independently in a dynamic environment.
• Ability to analyze deal details, assess impacts and create execution plans.

Responsibilities

• Run all elements of the RAAS Checklist to review account details ahead of implementation.
• Create relevant quotes for new assets provided to the customer as part of the RA deal.
• Coordinate regional BAU OMS during migration and RA deal implementation.
• Create RA commercial billing accounts and relevant quotes.
• Coordinate migration and onboarding activities with cross-functional teams.

Skills

Excellent communication skills

Strong organizational skills

Project management

Analytical skills

Problem-solving skills

Cross-functional collaboration

Attention to detail

Tools

Refinitiv order management process

Job description

Overview

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG

LSEG (London Stock Exchange Group) is a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. LSEG enables businesses and economies around the world to fund innovation, run risk and create jobs, contributing to financial stability and growth globally for more than 300 years. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, with more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

Data & Analytics — Our acquisition of Refinitiv provides breadth and depth of financial data and analytics that customers expect. Our high‑performance solutions—from trading to market surveillance to wealth solutions and more—help enhance customer performance. FTSE Russell is a leading global provider of financial indexing, benchmarking and analytics with more than $16 trillion benchmarked to our indices, offering an extensive range of data services and research. The combination of Refinitiv and FTSE Russell provides LSEG with leading capabilities in data, analytics, indices and benchmarks.

Job Description

This role is responsible for providing strategic order management support on a regional or global basis for Platform Access Commercial deals. The objective is to provide specialist support linking with key PAC partners including the PAC proposition team, regional PAC leads, SAM Account Teams, Legal teams and Project Managers / GBCs. The remit is to understand deal details, analyze impacts, assess required activities to deliver the deal, create project plans and communicate these details to all account‑owning OMS touching the account globally.

Responsibilities

• Run all elements of the RAAS Checklist to review account details ahead of implementation.
• Establish a communication plan with all regional BAU OMS.
• Run Global Bill for RA customers.
• Review account to assess the validity of the account hierarchy and identify pre‑migration cleanse activities related to the existing installed base.
• Validate current contractual situation regarding the RMA and associated Schedules.
• Create RA Commercial billing accounts.
• Run I055/I110 to special price RA inclusive products to zero.
• Run asset moves for RA inclusive products to new non‑billing accounts.
• Create relevant quotes for new assets provided to the customer as part of the RA deal.
• Work with GBC / PM to create legacy to strategic product migration plan.
• Project lead migration plan with BAU OMS.
• Prepare RA billing according to customer allocations and validate billing globally through proformas, prior to release and subsequently release billing.

Scope and Impact

• Responsible for the creation of the RA order form for presentation to the customer.
• Proactively supports the RA project team to identify potential issues with the account hierarchy.
• Ensures that once the Order Form is signed, all activities required to create a clean invoice for RA are carried out in a timely manner.
• Ensures all stakeholders involved in the onboarding of an RA deal are aware of the activities required to successfully process the deal.
• Coordinates regional BAU OMS during migration and RA deal implementation.
• Ensures commercial requirements are accurately reflected on the client’s billing.
• Raises open issues and requirements arising from RA deals to the Program/Project Manager for resolution by a process expert.
• Provides Order Management expertise to the account team prior to and during implementation.

Required Skills & Competencies

• Excellent communication skills.
• Flexible and adaptable.
• Strong organizational skills; project management, stakeholder management and people influencing skills.
• Extensive knowledge of Refinitiv sales order management process, billing systems and business policies.
• Ability to analyze, evaluate and make logical decisions.
• Team‑focused with the ability to collaborate with cross‑functional partners to achieve objectives.
• Ability to work to tight/demanding deadlines in a fast‑paced environment.
• Experience working independently with strong critical thinking and problem‑solving skills.
• Attention to detail.

About LSEG

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our values are Integrity, Partnership, Excellence and Change, which guide our decisions and actions. We are a dynamic organization of 25,000 people across 65 countries, committed to sustainability and fostering a diverse workforce. We offer tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Equal Opportunity and Privacy

We are proud to be an equal opportunities employer. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We can reasonably accommodate applicants' and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Please read our privacy notice carefully for information about personal data we may hold and how it is used. If you are submitting as a Recruitment Agency Partner, you must ensure candidates applying to LSEG are aware of this privacy notice.