Solutions Engineer

Cisco; Nuh District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Technical Sales professional in India who will own the Cisco brand with customers and partners, providing technical solutions to address business needs.

You will collaborate with the account team to ensure customer success and act as a trusted advisor to customers and partners. The role emphasizes strong knowledge of Cisco’s portfolio, driving cross-selling, and leading engagements with IT decision makers.

Qualifications

• Bachelor's degree with 5+ years of related experience, or Master's degree with 3+ years.
• Strong knowledge of Cisco portfolio and architecture.
• Experience in technical sales and customer engagements.

Responsibilities

• Owns technical relationship with customer and partner.
• Leads engagements with IT decision makers and LOBs.
• Designs and presents solutions based on customer requirements.
• Collaborates with account teams to drive customer success.
• Drives cross/up-selling and expands within accounts.
• Manages virtual sales resources to support deals.

Skills

Technical sales

Cisco portfolio knowledge

Solution design

Customer engagement

Presentation skills

Cross-selling

Collaboration

Market analysis

Education

Bachelor's degree

Master's degree

Job description

Job Description:

Technical sales professional, owning the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner

• Specialization and Focus - Strong knowledge of Cisco’s portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)
• Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements
• The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning
• Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal
• Success Measures - Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis

• Develops and refines technical sales approach to meet clearly defined customer requirement
• Demonstrates comprehension of Ciscos portfolio while steadily progressing into a specialist within a domain
• Learns how to navigate different parts, teams, and roles of their customers/partners (i.e., IT teams, certain decision makers, implementers)
• Analyzes customer requirements to ensure Cisco solutions meet current needs
• Supports the development of customer plans and contributes to solutions design
• Supports demand generation and enablement campaigns by collecting and organizing data, coordinating others and assisting with content creation
• Begins to understand and identify opportunities for expansion across Cisco’s portfolio (e.g., networking, security, observability and collaboration)
• Delivers presentations and demonstrations to specific customer scenarios
• Uses prevalent market trends and competitive analysis to position Cisco solutions to customers
• Collaborates with internal teams and select external partners to contribute to customer success
• Contributes to sharing practices and assisting in developing educational materials
• Modifies workflows to handle unexpected changes

Minimum Qualifications

Bachelors + 5 years of related experience, or Masters + 3 years of related experience

Preferred Qualifications

Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.