Solutions Engineer

Cisco; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cisco in India seeks a Technical Sales Professional to own the Cisco brand with customers and partners. You will translate business needs into technical solutions and collaborate with the account team to ensure customer success.

You will develop sales approaches, present solutions, and drive demand generation while navigating IT teams and decision makers to expand Cisco’s portfolio. The role emphasizes cross-selling and strong technical proficiency.

Qualifications

• Bachelor’s degree or Master’s with related experience.
• Experience in technical sales or advisory roles preferred.
• Ability to translate business needs into technical solutions.

Responsibilities

• Develops and refines technical sales approach to meet customer requirements.
• Demonstrates comprehension of Cisco’s portfolio and progresses as a specialist.
• Leads engagements with IT decision-makers and partners across customer environments.
• Analyzes customer requirements to ensure Cisco solutions meet current needs.
• Supports development of customer plans and contributes to solution design.
• Supports demand generation and enablement campaigns by organizing data and content.

Skills

Technical sales

Solution design

Customer engagement

Cross selling

Stakeholder management

Education

Bachelor's degree

Master's degree

Job description

Technical sales professional, owning the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner

• Specialization and Focus - Strong knowledge of Cisco’s portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)
• Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements

• Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal
• Success Measures - Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis

What You'll Do

• Develops and refines technical sales approach to meet clearly defined customer requirement
• Demonstrates comprehension of Cisco's portfolio while steadily progressing into a specialist within a domain
• Learns how to navigate different parts, teams, and roles of their customers/partners (i.e., IT teams, certain decision makers, implementers)
• Analyzes customer requirements to ensure Cisco solutions meet current needs
• Supports the development of customer plans and contributes to solutions design
• Supports demand generation and enablement campaigns by collecting and organizing data, coordinating others and assisting with content creation
• Begins to understand and identify opportunities for expansion across Cisco’s portfolio (e.g., networking, security, observability and collaboration)
• Delivers presentations and demonstrations to specific customer scenarios
• Uses prevalent market trends and competitive analysis to position Cisco solutions to customers
• Collaborates with internal teams and select external partners to contribute to customer success
• Contributes to sharing practices and assisting in developing educational materials
• Modifies workflows to handle unexpected changes

Minimum Qualifications

Bachelors + 5 years of related experience, or Masters + 3 years of related

Experience

Preferred Qualifications: Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer

About

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.