Solutions Consultant

Enhance Digi Solutions; India; Remote; INR 500,000 - 700,000; Full time

Job summary

Enhance Digi Solutions (EDS) is a technology and digital solutions company offering website development, CRM implementations, custom software, automation, and AI-powered tools. The remote role combines business development, technology consulting, GTM strategy, and customer success to grow EDS’s client base.

Working with the Founder and technical team, you will gain hands-on experience in market research, lead generation, solution demonstrations, and sales pipeline management while delivering

Qualifications

• Strong written and spoken English.
• Experience in B2B sales, business development, customer success or technology consulting.
• Ability to understand business requirements and communicate solutions clearly.

Responsibilities

• Identify market opportunities and research potential customers.
• Position EDS’s websites, CRM implementations, automation, and AI solutions to prospects.
• Support GTM initiatives and development of outreach campaigns.
• Coordinate onboarding and maintain client relationships throughout the sales process.

Job description

Enhance Digi Solutions (EDS) is a technology and digital solutions business helping organizations improve their operations & enhance customer experience through website development, CRM implementation, custom software applications, Web & Mobile Cloud Applications, business automations, AI-powered solutions, SEO, digital marketing & powerful business solutions that drive real business growth.

Job Description

This is a remote position.

This is a remote position for an individual interested in combining business development, technology consulting, Go-to-Market (GTM) strategy, and customer success.We believe successful partnerships are built on trust, responsiveness, accountability, and a genuine commitment to client satisfaction.

As a Solutions Consultant at EDS, you’ll help identify market opportunities, research potential customers, understand business challenges, and position our technology solutions to prospective clients. You’ll contribute to GTM initiatives for our services, custom applications, SaaS products, and AI-powered solutions.

Working closely with the Founder and technical team, you’ll gain hands-on experience in market research, lead generation, customer discovery, solution demonstrations, sales pipeline management, client onboarding, and business development.

The role combines commercial and technical learning, offering opportunities to develop your expertise while helping EDS expand its market presence, acquire customers, and grow its technology business.

Key Responsibilities

1. Business Development & Lead Generation

• Research potential clients, identify business opportunities, and develop prospect lists across relevant industries.
  
• Support outreach through LinkedIn, email, professional networks, and other appropriate channels.
  
• Understand prospective clients’ business needs and identify opportunities for EDS’s services and solutions.
  
• Follow up with leads, maintain prospect records, and help move opportunities through the sales pipeline.
  
• Contribute ideas to improve lead generation, outreach, conversion rates, and business development processes.
  
• Research target markets, industries, customer segments, competitors, and potential business opportunities.
  
• Help identify ideal customer profiles (ICPs), develop prospect lists, and prioritize potential customers for EDS’s services and software products.
  
• Contribute to GTM initiatives for website development, CRM implementations, business automation, custom applications, and AI-powered solutions.
  
• Support positioning, messaging, outreach campaigns, and sales enablement materials that communicate EDS’s value proposition.
  
• Explore customer acquisition channels, including LinkedIn, email outreach, partnerships, referrals, and relevant online communities.
  
• Track outreach activity, lead conversion, customer feedback, and sales pipeline performance to identify opportunities for improvement.
  
• Collaborate with the Founder to test GTM approaches, refine sales strategies, and identify opportunities to expand EDS’s customer base.
  

3. Client Engagement & Solution Discovery

• Engage with prospective and existing clients to understand their business challenges, requirements, and objectives.
  
• Conduct discovery discussions and document business requirements, expectations, and potential solutions.
  
• Help clients understand how websites, CRM systems, custom applications, automation, and AI solutions can address their needs.
  
• Prepare proposals, presentations, and solution recommendations in collaboration with the Founder and technical team.
  
• Maintain professional communication and build positive client relationships.
  
• Client Satisfaction & Relationship Building: Prioritize client satisfaction by understanding customer needs, setting clear expectations, communicating proactively, and ensuring a positive experience throughout the customer journey.
  
• Take ownership of client follow-ups, address concerns promptly, and coordinate with the relevant team members to resolve issues.
  
• Proactively identify opportunities to improve the customer experience, strengthen relationships, and build long-term client partnerships.
  

4. Product Demonstrations & Solution Consulting

• Learn EDS’s services, applications, and technology offerings to communicate their capabilities effectively.
  
• Support client demonstrations and explain relevant features, workflows, and business benefits.
  
• Develop an understanding of CRM platforms, SaaS applications, APIs, business automation, and AI-powered tools.
  
• Participate in solution research and explore how technology can solve specific client problems.
  
• Progressively develop the ability to recommend suitable solutions based on client requirements and business objectives.
  

5. Client Onboarding & Project Coordination

• Support the transition from sales discussions to project onboarding and implementation.
  
• Coordinate with clients, developers, designers, and project team members to communicate requirements and expectations.
  
• Assist with gathering information, scheduling meetings, tracking follow-ups, and coordinating client feedback.
  
• Maintain accurate records of client discussions, opportunities, requirements, and next steps.
  
• Work with the Founder and project team to ensure clients understand project progress, deliverables, and outstanding requirements.
  

6. Customer Success & Account Growth

• Maintain relationships with existing clients and identify opportunities to improve their experience.
  
• Follow up on client feedback, outstanding requirements, and potential additional needs.
  
• Identify opportunities for cross-selling and upselling relevant EDS services and solutions.
  
• Help clients explore additional solutions as their business requirements evolve.
  
• Contribute to customer retention, relationship development, and long-term account growth.
  

7. Technical Learning & Cross-Functional Collaboration

• Develop practical knowledge of websites, CRM implementation, custom applications, APIs, automation, and AI tools.
  
• Gain hands-on exposure to relevant platforms, including Zoho applications, based on project requirements.
  
• Collaborate with technical and project teams to understand implementation workflows and communicate client requirements accurately.
  
• Participate in research, testing, documentation, and implementation support where appropriate.
  
• Use AI tools and other technologies to improve research, outreach, documentation, and productivity.
  

Requirements

• A strong customer-first mindset, with a genuine commitment to client satisfaction, responsiveness, relationship building, and delivering meaningful value.
  
• Experience or demonstrated interest in B2B sales, business development, customer success, account management, CRM, or technology consulting.
  
• Strong written and spoken English and professional communication skills.
  
• Ability to understand business requirements, ask relevant questions, and communicate solutions clearly.
  
• Confidence in engaging with prospective clients, conducting follow-ups, and building professional relationships.
  
• Strong organizational skills and the ability to maintain accurate lead, customer, and opportunity records.
  
• Interest in technology, software applications, CRM platforms, business automation, and AI-powered solutions.
  
• Willingness to learn EDS’s services and develop the technical knowledge needed for effective solution discussions.
  
• Ability to collaborate with technical teams and coordinate client requirements, onboarding activities, and follow-ups.
  
• A proactive, self-motivated approach to learning, problem-solving, and business development.
  
• Willingness to contribute across related business and project activities based on demonstrated skills and project needs.
  

Nice to Have

• Experience with B2B SaaS sales, CRM sales, customer success, or technology consulting.
  
• Experience conducting product demonstrations, discovery calls, or client presentations.
  
• Familiarity with Zoho CRM, Freshworks, Salesforce, HubSpot, or other CRM platforms.
  
• Exposure to CRM implementation, customer onboarding, retention, or account expansion.
  
• Experience with LinkedIn prospecting, email outreach, lead generation, or sales pipeline management.
  
• Familiarity with websites, software applications, automation, or digital marketing services.
  
• Interest in Go-to-Market (GTM) strategy, market research, customer acquisition, and business growth.
  
• Familiarity with ideal customer profiles (ICPs), customer segmentation, or product positioning.
  
• Exposure to SaaS products, technology consulting, B2B sales, or product marketing.
  
• Experience preparing proposals, presentations, business documentation, or client reports.
  
• Interest in AI tools and emerging technologies that improve business processes.
  
• Direct Mentorship: Get coached and guided by the technical Founder and Leadership Team, gaining practical insights into project management, technology, and business operations.
  
• Zoho Training & Certification Guidance: Receive guidance on relevant Zoho products, learning resources, and certification preparation to develop expertise in CRM, business applications, and process automation.
  
• Opportunity to Join Enhance Digi Solution’s (EDS) Growing Zoho Partner Team: Potential to become part of the Zoho partner team being built at Enhance Digi Solutions, contribute to client implementations, develop Zoho expertise, and help grow EDS’s Zoho practice as the business progresses toward applicable partnership requirements.
  
• Hands-On Project Experience: Gain practical exposure to website development, CRM implementations, SaaS applications, business automation, and digital transformation projects.
  
• Cross-Functional Learning: Develop skills across project management, client communication, business development, technology, and digital marketing.
  
• Client Interaction & Ownership: Learn to understand business requirements, coordinate with multiple stakeholders, manage project communication, and progressively take ownership of project deliverables.
  
• AI & Emerging Technologies: Learn to use AI tools, automation platforms, and modern business applications to improve productivity and work quality.
  
• Monthly One-on-One Mentorship: Participate in monthly one-on-one feedback and career development discussions with the Founder and Leadership Team to review progress, identify improvement areas, and establish goals for the following month.
  
• Career Growth Guidance: Receive guidance on skill development, professional goals, relevant certifications, and progression toward greater responsibilities.
  
• Professional Recognition: Eligible contributors may receive an experience or employment certificate and a professional recommendation letter reflecting their engagement and contributions.
  
• LinkedIn Recommendation: Opportunity to receive a LinkedIn recommendation from the Founder or Leadership Team based on demonstrated performance and professional contributions.
  
• Performance-Based Paid Opportunities: Opportunities to undertake paid project assignments beyond core responsibilities, based on demonstrated skills, available projects, business requirements, and mutually agreed compensation.
  
• Sales Commissions & Performance Incentives:Opportunity to earn commissions on eligible business generated for EDS, along with performance-based incentives subject to agreed targets, attribution criteria, and compensation terms.
  
• Career Progression: Potential to grow into roles such as Project Manager, Delivery Manager, Operations Lead, or other positions aligned with demonstrated capabilities and business needs.
  
• Long-Term Opportunities: High-performing individuals may be considered for expanded responsibilities and salaried positions as EDS grows, subject to business requirements and mutually agreed terms.
  
• Remote Work: Work remotely from anywhere in India, collaborating with the EDS team through online meetings and project management tools.
  
• Flexible Working Hours: Flexibility in managing working hours while meeting agreed deadlines, attending scheduled client meetings, and maintaining effective team communication.
  
• Future Hybrid or In-Person Opportunities: As EDS grows, there may be opportunities to transition to a hybrid or in-person working arrangement, depending on business requirements, location, and mutual agreement.
  
• Collaborative Environment: Work across diverse projects, explore different technologies, share ideas, and contribute to building a growing technology and digital solutions business.