Technical Project Manager

Enhance Digi Solutions; India; Remote; INR 420,000 - 720,000; Full time

Benefits offered by this job

Remote work

Mentorship

Career growth

Flexible hours

Monthly mentorship

Job summary

Enhance Digi Solutions is seeking a remote Project Coordinator to support planning, tracking, and delivery across multiple client projects. You will liaise with clients, developers, designers, and business teams to gather requirements, communicate progress, and manage expectations.

The role emphasizes hands-on involvement with websites, CRM platforms, SaaS applications, and automation tools, with scope for growth and learning under the Founder and Leadership Team.

Qualifications

• Minimum 1 year of experience in project coordination or related roles.
• Familiarity with Jira, Trello, MS Project, Asana, or similar tools.
• Strong written and spoken English communication.
• Ability to coordinate with clients and multiple stakeholders.
• Willingness to learn Zoho Projects, Zoho CRM, or similar platforms.

Responsibilities

• Assist with planning projects, tracking tasks, managing timelines, and monitoring deliverables across multiple projects.
• Coordinate with team members, follow up on pending tasks, identify blockers, and help ensure timely delivery.
• Document client discussions, requirements, feedback, approvals, and change requests, escalating complex decisions when necessary.
• Prepare project plans, meeting notes, status reports, SOPs, and other project documentation.
• Assist with testing websites, CRM configurations, applications, and business workflows; document bugs and coordinate their resolution.

Skills

Project coordination

Client communication

English communication

Tools

Jira

Trello

MS Project

Asana

Monday.com

Zoho Projects

Google Sheets

LeadSquared

Job description

Enhance Digi Solutions (EDS) is a technology and digital solutions business helping organizations improve their operations & enhance customer experience through website development, CRM implementation, custom software applications, Web & Mobile Cloud Applications, business automations, AI-powered solutions, SEO, digital marketing & powerful business solutions that drive real business growth.

Job Description

This is a remote position.

1. Project Planning & Coordination

• Assist with planning projects, tracking tasks, managing timelines, and monitoring deliverables across multiple projects.
• Coordinate with team members, follow up on pending tasks, identify blockers, and help ensure timely delivery.
• Maintain project trackers and proactively communicate progress, risks, and delays.

2. Client Communication & Stakeholder Management

• Serve as the primary point of contact for routine project-related client communication as responsibilities develop.
• Coordinate with clients, developers, designers, and other stakeholders to understand requirements, communicate updates, and manage follow-ups.
• Document client discussions, requirements, feedback, approvals, and change requests, escalating complex technical or commercial decisions when necessary.

3. Technical Understanding & Hands-On Involvement

• Develop a practical understanding of project requirements, technologies, workflows, integrations, and deliverables.
• Gain hands-on experience with website development, CRM platforms, custom applications, APIs, business automation, and AI tools.
• Participate in research, requirements gathering, testing, troubleshooting, and implementation support rather than limiting involvement to task tracking.
• Build the technical knowledge needed to understand solutions, communicate effectively with technical teams, and contribute directly to project delivery.

4. Documentation, Quality Assurance & Delivery

• Prepare project plans, meeting notes, status reports, SOPs, and other project documentation.
• Assist with testing websites, CRM configurations, applications, and business workflows; document bugs and coordinate their resolution.
• Support quality checks, client feedback, launch preparation, and project handovers.

5. Cross-Functional Collaboration & Process Improvement

• Contribute to projects involving websites, CRM implementations, SaaS applications, business automation, AI solutions, and digital marketing.
• Learn and use project management platforms and AI tools to improve productivity, documentation, and delivery efficiency.
• Help improve internal workflows, create reusable templates, and take on additional responsibilities based on project needs and demonstrated skills.

Requirements

• Minimum 1 year of experience in project coordination, project management, business development, client handling, or a related role.
• Understanding of project planning, task tracking, documentation, and team coordination.
• Familiarity with project management tools such as Jira, Trello, Microsoft Project, Asana, Monday.com, Zoho Projects, Google Sheets, or similar platforms.
• Comfortable using Google Workspace and project management or CRM tools such as Trello, Jira, Zoho, LeadSquared, or similar platforms.
• Strong written and spoken English, including professional email communication and the ability to interact with clients across India, the US, and other regions.
• Ability to serve as the primary point of contact for routine project-related client communication, coordinating requirements, progress updates, deliverables, and follow-ups.
• Ability to collaborate with multiple stakeholders, including clients, developers, designers, business teams, and other project contributors.
• Ability to understand client requirements, communicate them clearly to technical teams, and help align business expectations with technical deliverables.
• Willingness to develop technical knowledge of websites, CRM systems, SaaS applications, and business automation to facilitate client discussions and project delivery.
• Ability to track issues, identify blockers, coordinate resolutions, and elevate complex technical or business decisions when necessary.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
• Ability to prioritize tasks, follow up on commitments, and communicate progress and potential delays proactively.
• Willingness to learn new tools, contribute across multiple projects, and take on responsibilities beyond the primary role when needed.

Nice to Have

• Proactive, curious, and solution-oriented mindset with a willingness to learn.
• Exposure to IT, website development, software, or mobile application projects.
• Familiarity with WordPress, Wix, Shopify, other content management systems (CMS), or website development workflows.
• Exposure to Zoho Projects, Zoho CRM, other Zoho applications, or any CRM platform.
• Interest in digital marketing, content creation, and social media.
• Ability to learn and leverage AI tools to improve productivity, work quality, and delivery speed.
• Experience preparing project plans, SOPs, meeting notes, status reports, or client documentation.
• Exposure to Agile/Scrum methodologies, software testing, or quality assurance.
• Direct Mentorship: Get coached and guided by the technical Founder and Leadership Team, gaining practical insights into project management, technology, and business operations.
• Zoho Training & Certification Guidance: Receive guidance on relevant Zoho products, learning resources, and certification preparation to develop expertise in CRM, business applications, and process automation.
• Opportunity to Join Enhance Digi Solution’s (EDS) Growing Zoho Partner Team: Potential to become part of the Zoho partner team being built at Enhance Digi Solutions, contribute to client implementations, develop Zoho expertise, and help grow EDS’s Zoho practice as the business progresses toward applicable partnership requirements.
• Hands-On Project Experience: Gain practical exposure to website development, CRM implementations, SaaS applications, business automation, and digital transformation projects.
• Cross-Functional Learning: Develop skills across project management, client communication, business development, technology, and digital marketing.
• Client Interaction & Ownership: Learn to understand business requirements, coordinate with multiple stakeholders, manage project communication, and progressively take ownership of project deliverables.
• AI & Emerging Technologies: Learn to use AI tools, automation platforms, and modern business applications to improve productivity and work quality.
• Monthly One-on-One Mentorship: Participate in monthly one-on-one feedback and career development discussions with the Founder and Leadership Team to review progress, identify improvement areas, and establish goals for the following month.
• Career Growth Guidance: Receive guidance on skill development, professional goals, relevant certifications, and progression toward greater responsibilities.
• Professional Recognition: Eligible contributors may receive an experience or employment certificate and a professional recommendation letter reflecting their engagement and contributions.
• LinkedIn Recommendation: Opportunity to receive a LinkedIn recommendation from the Founder or Leadership Team based on demonstrated performance and professional contributions.
• Performance-Based Paid Opportunities: Opportunities to undertake paid project assignments based on demonstrated skills, available projects, business requirements, and mutually agreed compensation.
• Career Progression: Potential to grow into roles such as Project Manager, Delivery Manager, Operations Lead, or other positions aligned with demonstrated capabilities and business needs.
• Long-Term Opportunities: High-performing individuals may be considered for expanded responsibilities and salaried positions as EDS grows, subject to business requirements and mutually agreed terms.
• Remote Work: Work remotely from anywhere in India, collaborating with the EDS team through online meetings and project management tools.
• Flexible Working Hours: Flexibility in managing working hours while meeting agreed deadlines, attending scheduled client meetings, and maintaining effective team communication.
• Future Hybrid or In-Person Opportunities: As EDS grows, there may be opportunities to transition to a hybrid or in-person working arrangement, depending on business requirements, location, and mutual agreement.
• Collaborative Environment: Work across diverse projects, explore different technologies, share ideas, and contribute to building a growing technology and digital solutions business.