SOLUTION MANAGER - PRESALES L4

Wipro; Bengaluru; On-site; INR 2,800,000 - 4,000,000; Full time

Benefits offered by this job

Equal opportunity employer

Reasonable accommodation during hiring

Supportive workplace

Job summary

Wipro Limited is seeking an experienced Solution Manager - Presales (L4) to lead proposal development and solution design for Banking & Financial Services engagements. Based in Bengaluru with exposure to multiple metros, you will drive RFP/RFI/RFQ responses, coordinate with cross-functional teams, and mentor stakeholders to deliver winning solutions.

You will manage end-to-end bid processes, maintain compliance, and partner with marketing and sales to build a compelling value proposition.

Qualifications

• 12-15+ years experience with minimum 3+ years in BPO Pre-Sales and Solutions (Banking preferred).
• Excellent working knowledge of PowerPoint presentations and solution-document preparation.
• Excellent verbal, written communication, and presentation skills.
• Strong interpersonal and people-management skills, with a structured problem-solving approach.
• Expert knowledge of invoicing is a key requirement for this role.
• Strong analytical skills for number crunching and reporting to internal and external stakeholders.
• Ability to exercise managerial judgement and perform as a mentor.

Responsibilities

• Prepare a winning solution for banking client requirements; data gathering and solution design.
• Engage with customers and sales team to understand proposal purposes and expectations.
• Lead and prepare RFP/RFI/RFQ responses and presentations; ensure format and branding alignment.
• Coordinate with internal teams and partners to assemble proposal components and data.
• Develop and maintain proposal calendars, checklists, and compliance matrices to meet deadlines.
• Support marketing with client collateral, mailers, and targeted lists for demand generation.
• Oversee proposal progress, ensure timely follow-ups, and drive pipeline generation.

Skills

PowerPoint

Solution design

Bid management

Stakeholder management

Presentation skills

Verbal and written communication

Education

Any Graduate/Commerce Graduate

Tools

PowerPoint

Job description

Job Title

SOLUTION MANAGER - PRESALES L4

Location

Bengaluru, Gurugram, Mumbai; State/Province: Haryana, Karnataka, Maharashtra

Posting Start Date

11/4/26

Company Overview

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&OP for the client.

Key Responsibilities

Prepare a winning solution for the fulfill the requirements of the clientRequirement Understanding, Data Gathering & Solution DesignEngage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers' demands/requirementsEngage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the clientLead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFPEnsure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelinesPerforms final electronic layout and formatting as well as production of hard copies as requiredFollow up with sales team post submission of RFP responseCo‑ordination and Support to Internal TeamsCoordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirementsWork with sales team proactively and provide support for 2nd and 3rd level customer meetings.Prepare a list of questions and of information/material needed to create the proposalInclude standard or approved proposal language for legal sections according to company policyWrite the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructionsWork with internal marketing team and external vendors for the purpose of proposal creationSupport the marketing team and create specific client dockets, collaterals, mailers etc.Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targetedEffective Project ManagementEffectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/documentPrepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and productionUses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the documentCollaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solutionEnsure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc.Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners.Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule.Update the sales team and other stakeholders on a regular basis on the progress of the proposalStakeholder Interaction & ManagementWork with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc.Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stagesEnsures communication among all parties throughout the proposal processIdentifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on trackReach out to the below mentioned internal teams during proposal creation:DeliverNo.Performance ParameterMeasureProcess & PerformanceZero non-conformance on timelines with respect to the client/ stakeholder requirements%Winning solutions createdSupport on pipeline generationClientNo. of RFP/Proposals/Solutions submitted%conversion rate from proposal to contract.

Principal Responsibilities

• Responsible for managing Banking Operations (Retail Banking / Cards / lending / Contact Center) bid management and Solution Design.
• Independently assess customer requirements, identify challenges, and provide solution inputs for RFIs, RFPs, and proactive proposals, while coordinating with relevant SME / Delivery and support teams.
• Motivate various stakeholders through effective management and collaboration.
• Liase with various internal stakeholders like IT / Transitions / Transformation / HR / Pricing / Finance to create compelling winning solutions.
• Support the operations team by analysing requirements from an Banking Operations perspective for proposed solutions, dashboards, team performance reports, and related deliverables.
• Demonstrate strong knowledge of Bid Management and Solution design for BPO Services (Preferrably for Banking & Financial Services engagements).
• Demonstrate experience in managing multiple similar Banking BPO / BPO bids and contribute to a strong deal‑winning approach.
• Understanding of Critical Solution factors for BPO Solution Design.
• Understanding of how to create Competitive Pricing models and providing relevant inputs for Finance team / negotiate to get the best output.
• Work on Analyst RFIs to help Wipro continue to improve its market positioning.
• Handle Client Visits and work with multiple cross-functional teams for smooth execution.

Critical Skills Required

• Experience – 12-15+ Years, with minimum3+Years in BPO Pre‑Sales and Solutions (Banking Preferred).
• Excellent working knowledge of PowerPoint presentations and solution‑document preparation.
• Excellent verbal, written communication, and presentation skills.
• Strong interpersonal and people‑management skills, with a structured problem‑solving approach.
• Expert knowledge of invoicing is a key requirement for this role.
• Strong analytical skills for number crunching and reporting to internal and external stakeholders.
• Ability to exercise managerial judgement and perform as a mentor.

Qualifications

Any Graduate/Commerce Graduate

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.