Solution Lead HR

ISA; Maharashtra; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Air Arabia Group seeks a seasoned SAP SuccessFactors Employee Central leader to own end-to-end delivery and governance across the HRMS landscape. You will partner with HR and IT to implement scalable EC solutions across the Group tenant and ensure cross-platform readiness.

The role requires 10+ years in HR technology with EC configuration, MDF/workflows, and strong integration experience. Certifications in SAP SuccessFactors EC and related technologies are preferred.

Qualifications

• Bachelor’s degree in Computer Engineering, Computer Science, IT or equivalent; Master’s preferred.
• SAP SuccessFactors Employee Central certification is required.
• Certifications in SAP Integration Suite/CPI, Integration Center, APIs, Azure fundamentals are aPlus.
• PMP or equivalent project/program management qualification preferred.
• 10+ years of HR technology/HRIS or enterprise app delivery with EC leadership.

Responsibilities

• Lead discovery and translate requirements into scalable EC designs and governance.
• Own EC configuration governance and design leadership for core HR, position management, MDF, rules, and intelligent services.
• Own integration outcomes; coordinate with middleware teams to validate mappings and end-to-end tests.
• Ensure end-to-end delivery and audit readiness across HRMS and related technologies.

Skills

EC core HR processes

Stakeholder management

Governance & controls

Education

Bachelor's degree in Computer Engineering or CS

Master's degree preferred

Tools

SAP SuccessFactors

SAP SuccessFactors Employee Central

MDF objects/workflows

Integration Center / CPI

Job description

• Acts as consultant and business partner to the HR across the Air Arabia Group, providing and implementing HR technology solutions across the HRMS landscape.
• Owns end-to-end delivery and functional governance for SAP SuccessFactors Employee Central (EC) as the system-of-record, while ensuring cross-platform readiness and outcomes across integrations, automation platforms, data/analytics dependencies, and IT security/compliance requirements.
• Ensures solutions are scalable across the Group tenant and deliver measurable operational improvement and user adoption.

Job Purpose

• Acts as consultant and business partner to the HR across the Air Arabia Group, providing and implementing HR technology solutions across the HRMS landscape.
• Owns end-to-end delivery and functional governance for SAP SuccessFactors Employee Central (EC) as the system-of-record, while ensuring cross-platform readiness and outcomes across integrations, automation platforms, data/analytics dependencies, and IT security/compliance requirements.
• Ensures solutions are scalable across the Group tenant and deliver measurable operational improvement and user adoption.

Key Result Responsibilities

• Leads discovery and solution definition with HR stakeholders; translates business requirements into scalable system designs, recommending standardization and simplification where required to reduce operational complexity.
• Takes functional ownership of SuccessFactors Employee Central across the Group tenant, including configuration governance and design leadership for:
• EC Core HR processes and foundation data model
• EC Position Management
• MDF objects and workflows
• Business Rules (validations/derivations/routing controls)
• Intelligent Services (event-based automation, triggers, notifications)
• Acts as functional owner for integration outcomes; works with middleware/technical teams to validate mapping/specifications, test end-to-end, and ensure correctness of inputs/outputs in production (reconciliation, exception handling, and controlled fixes).
• Coordinates solution dependencies beyond SuccessFactors to ensure end-to-end delivery to work on supporting upstream and downstream technologies.
• Co-owns HRMS governance in coordination with the Payroll Solution Lead, ensuring strong controls and audit readiness through:
• Access discipline and Role-Based Permissions inputs
• Data privacy-by-design practices and evidence readiness
• Change governance, documentation standards, and release impact readiness
• Provides project-first delivery with L3 functional support ownership for complex HRMS issues related to Core HR processes, org changes, mass updates, workflow failures, permission-related issues, and recurring data-quality problems; ensures root-cause fixes rather than repeat workarounds.

• Uses ITSM and other spolutions for support and project tracking; contributes to SLA discipline, knowledge base creation, and operational reporting.
• Provides knowledge transfer and enablement to other HRMS team members to build bench strength and reduce single points of dependency.
• Expected to deliver measurable improvements such as:
• Stabilization of top recurring EC incidents through permanent fixes and stronger validation controls
• Delivery of prioritized EC enhancements/automation triggers that reduce manual HR effort
• Improved governance maturity (documentation pack, test evidence, release readiness, access discipline)
• Reliable integration outcomes with clear reconciliation approach for critical interfaces.

Qualifications (Academic, Training, Languages)

• Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or equivalent; Master’s degree is preferred.
• SAP SuccessFactors Employee Central certification is required.
• Certifications in supplementary technologies relevant to HRMS delivery (e.g., SAP Integration Suite/CPI, Integration Center, APIs, Azure fundamentals, ITIL) are considered an advantage.
• PMP certification or other recognized Project/Program Management qualification is preferred.

Work Experience

• 10+ years of experience in HR technology/HRIS or enterprise application delivery, with strong functional ownership and hands-on delivery exposure in SAP SuccessFactors Employee Central (EC).
• Expert-level working knowledge of at least one additional SuccessFactors area such as Compensation/Variable Pay, Succession & Development, Onboarding 2.0, or similar talent/rewards modules (implementation or major enhancement experience preferred).
• Demonstrated ability to lead stakeholder workshops, challenge and clarify requirements, drive decisions, and deliver end-to-end outcomes across HR, IT, and shared services teams.
• Strong depth in EC configuration and governance, including MDF objects/workflows, business rules, data model discipline, and role-based permissions / controls.
• Proven experience partnering with integration teams to validate interfaces end-to-end; solid understanding of Integration Center, API concepts, mapping/validation, test cycles, and reconciliation practices.
• Experience supporting complex HR environments (multi-entity, shared services, multi-country) is preferred; aviation/airline exposure is an advantage.