Solution Engineer

Hexnode; Chennai District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A global enterprise software company in Tamil Nadu is seeking a Solution Engineer. In this role, you will engage with clients to understand their business needs and conduct compelling product demonstrations. You will collaborate with sales and product development teams to showcase the value of our product. The ideal candidate will have a Bachelor’s degree and over 3 years of pre-sales experience in the SaaS industry, showcasing strong technical acumen and excellent communication skills.

Qualifications

• 3+ years of professional Pre-sales experience required, specifically in technical sales/SaaS.
• Proven experience in presales or technical sales roles.
• Ability to understand and articulate complex technical concepts.

Responsibilities

• Engage with potential clients to understand their business requirements.
• Conduct thorough needs analysis to align product with customer needs.
• Present compelling product demonstrations showcasing features and benefits.
• Collaborate with sales and product development teams.
• Address customer inquiries during the presales process.

Skills

Technical acumen

Communication skills

Presentation skills

Customer engagement

Education

Bachelor’s degree in a relevant technical field

Job description

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview

As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.

Responsibilities

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements

• Bachelor’s degree in a relevant technical field or equivalent work experience.
• Minimum 3+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.