Solutions Engineer - North India

Hexnode; Delhi; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Hexnode is seeking a skilled Solution Engineer (Pre-sales) to join our global SaaS team. You will collaborate with sales and product to understand customer needs, demonstrate the product, and articulate the value of our UEM solution.

You will tailor demonstrations to address specific challenges, stay updated on features, and work with marketing to create compelling collateral. A technical degree and 8+ years in SaaS pre-sales are required; UEM/MRP experience is a plus.

Qualifications

• 8+ years of professional pre-sales in SaaS, with complex products.
• Experience in presales, technical sales, or similar customer-facing roles.
• Strong technical acumen to explain complex concepts.
• Excellent communication and presentation skills.
• Ability to work independently in a fast-paced environment.
• Prior experience in MDM/UEM is a plus.

Responsibilities

• Engage with potential clients to understand their business requirements.
• Conduct needs analysis to align our product with customer needs.
• Deliver compelling product demonstrations and showcase value.
• Customize demos to address specific customer pain points.
• Develop deep understanding of the technical aspects and integrations.
• Collaborate with product team to stay updated on features.
• Work with sales to provide technical expertise during the sales process.
• Collaborate with marketing to develop sales collateral and presentations.
• Build and maintain relationships with IT decision-makers.
• Address customer inquiries during presales.
• Stay informed about industry trends and competitors.
• Provide feedback to product based on customer interactions.

Skills

Pre-sales experience

Technical sales

Strong communication

Presentation skills

Independent work

MDM/UEM knowledge

Education

Bachelor's degree in a relevant technical field

Job description

Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100

countries and managing millions of devices worldwide. With a rapid pace of innovation, we

have established ourselves as a dominant force across Apple, Windows, Android, macOS,

Linux, and tvOS.

Hexnode is a rare combination of global scale, product excellence, and startup-level

velocity. We operate in a mission-critical category—unified endpoint management—

supporting organizations that rely on secure, reliable device management every minute of

every day.

Job Overview:

As an Solution Engineer, you will be a key player in shaping the success of our product by

collaborating with the sales and product development teams. You will be responsible for

understanding customer needs, presenting product demonstrations, and showcasing the value

of our product.

Responsibilities:

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements:

• Bachelor’s degree in a relevant technical field or equivalent work experience.
• Minimum 8+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.