solution engineer

Hexnode; Mumbai; On-site; INR 2,500,000 - 5,200,000; Full time

Job summary

Hexnode is seeking an accomplished Solution Engineer with 8+ years in pre-sales for SaaS to drive customer engagement and demonstrate our Unified Endpoint Management platform.

You will understand client requirements, tailor technical demonstrations, and collaborate with sales, product, and marketing to articulate value and close deals. The role requires strong communication, deep technical knowledge, and the ability to navigate complex enterprise environments from Mumbai.

Qualifications

• Minimum 8+ years of professional pre-sales experience in SaaS, in a customer-facing role.
• Proven experience in presales, technical sales or similar.
• Strong technical acumen and ability to explain complex concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the MDM/UEM domain is a plus.

Responsibilities

• Engage with potential clients to understand business requirements and challenges.
• Conduct needs analyses to align Hexnode with customer needs.
• Demonstrate product capabilities and tailor demonstrations to customer requirements.
• Develop deep understanding of technical aspects and integrations with diverse IT environments.
• Collaborate with product, marketing and sales teams to craft compelling collateral.
• Build relationships with IT decision-makers and address presales inquiries.

Skills

Presales experience

Technical sales

SaaS industry

MDM/UEM domain

Strong communication

Presentation skills

Education

Bachelor’s degree in a technical field or equivalent work experience

Job description

Job Description:

About Hexnode

Hexnode is aglobal leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.

Hexnode is a rare combination ofglobal scale, product excellence, and startup-level velocity.We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day.

Job Overview:

As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.

Responsibilities:

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements:

• Bachelor’s degree in a relevant technical field or equivalent work experience.
• Minimum 8+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.