Solution Consultant

Keka HR; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Keka HR in Mumbai seeks a Presales Consultant to act as the technical and domain expert during the sales cycle. You will engage with prospects, map HR challenges to Keka features, and deliver demos or POCs to enable the sales team to close deals.

You will bridge Product, Sales, and Customers, addressing RFIs and RFPs, drafting technical proposals and SoWs, and ensuring feasible, scalable solutions. A 3–6 year SaaS/HR tech background and strong communication are essential.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent.

Responsibilities

• Conduct discovery sessions to understand client HR systems and pain points.
• Map requirements to Keka modules and integrations; propose tailored solutions.
• Deliver demos, POCs, and custom demos to illustrate value.
• Support RFIs/RFPs and prepare technical proposals and SoWs.
• Clarify non-functional requirements: security, migration, integrations.
• Coordinate with Product and Engineering to feed back requirements.
• Keep up with HR tech trends to position differentiators.
• Communicate value to technical and non-technical stakeholders.
• Track presales pipeline and maintain CRM documentation.
• Assist post-sales handover when needed.

Skills

APIs

Integrations

HRMS domain

Stakeholder mgmt

Demos & POCs

RFP/RFI responses

Communication

Cross-functional

Education

Bachelor's in Engineering / CS

Tools

CRM systems

Job description

Job Description:

Role Overview

As a Presales Consultant at Keka HR, you will be the technical and domain expert during the sales cycle. You will engage with prospective customers, understand their HR / people-ops challenges, map those to Keka's product/features, conduct demos or proofs of concept, and enable the sales team to close deals. You'll act as a bridge between Product, Sales, and Customers, ensuring the proposed solutions are feasible, scalable, and aligned with customer needs.

Key Responsibilities

• Conduct discovery sessions / workshops with prospects to understand their HR systems, process workflows, technology environment, business needs, and pain points.
• Map prospect requirements to Keka's product modules / marketplace / integration capabilities / APIs & propose tailored solutions.
• Deliver product demonstrations, proof-of-concepts (POCs), and custom demos that illustrate how Keka can solve customer problems.
• Support the sales team in responding to RFIs, RFPs, and other technical proposal requests.
• Create technical proposals, statements of work (SoWs), and commercial documentation as needed.
• Clarify non-functional requirements: infrastructure, security, compliance, data migration, integrations, etc.
• Liaise with Product and Engineering teams to gather inputs, clarify feature gaps, and feed back customer requirements.
• Maintain knowledge of industry trends, competitive landscape in HR tech / HRMS / SaaS, best practices, to position product differentiators effectively.
• Communicate value propositions clearly to both technical and non-technical stakeholders (HR leaders, Finance, IT, etc.).
• Track leads / presales pipeline, ensure documentation is updated in CRM or internal tools.
• Occasionally assist in post-sales handover to ensure smooth transition from presales to implementation.

Skills & Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent technical / business degree.
• 3-6 years of experience in pre-sales / solution consulting / technical sales roles, ideally within SaaS / HRMS / HR technology domain.
• Strong understanding of APIs, integrations, data flows, security & compliance requirements.
• Excellent communication, storytelling, and presentation skills; ability to deliver product demos convincingly.
• Able to explain complex technical or HR systems in simple business-value terms.
• Customer-facing experience; stakeholder management skills.
• Analytical mindset; ability to think through both functionality & technical constraints.
• Ability to multi-task, work under deadlines, respond to RFPs etc.
• Prior experience working cross-functionally with Product / Engineering / Sales teams.

Preferred / Nice-to-Have

• Experience with HRMS / HR tech platforms, marketplace/integration ecosystems.
• Prior exposure to enterprise customers (medium to large) with complex HR landscapes.
• Knowledge of data regulations/privacy (for example, GDPR / local data protection laws).
• Experience with technical demos, POCs.
• Certifications relevant to SaaS / integrations / cloud infrastructure.

What Success Looks Like

• Conversion rate of presales engagements → closed deals.
• Reduction in sales cycle time by providing clear & early clarifications during presales.Quality and timeliness of responses to RFIs/RFPs.
• High stakeholder / customer satisfaction during presales.
• Effective knowledge sharing: capturing recurring requirements and feature-gap feedback to product.

Why Join Keka

• Opportunity to work in a fast-growing HR tech SaaS company, where your presales contributions will directly impact revenue.
• Strong ownership and visibility across product, customer, and sales functions.
• Collaborative & learning environment; your feedback and insights help shape the product roadmap.

Requirements: