Solution Architect, Customer Experience

Precision Planting; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Health care

Wellness plans

Flexible work options

Virtual work options

Job summary

AGCO is seeking a Solution Architect, Customer Experience in Bengaluru to lead end-to-end architecture for customer journeys, onboarding, ownership readiness, and AI-enabled engagement across AGCO's ownership journey. You will partner with business and platform teams to define scalable, integrated capabilities globally.

The role requires a Bachelor’s degree and 6–8 years in IT including architecture, design, and cloud deliverables, with strong leadership and cross-functional collaboration skills.

Qualifications

• Bachelor’s degree in IT/CS/Engineering or related field; 6–8 years IT experience including architecture and software delivery.
• Strong architecture and system design across APIs, data, cloud, and security.
• Experience with AI-enabled solutions and governance is a plus.

Responsibilities

• Lead solution architecture for major initiatives and data flows.
• Define architecture standards, diagrams, and integration patterns.
• Evaluate options balancing business value, cost, risk, and performance.
• Drive modernization, reusable patterns, and platform capabilities.
• Identify AI opportunities with governance and security in mind.

Skills

Solution architecture

Enterprise applications

Cloud platforms

AI & automation

Security & privacy

Cross-functional leadership

Education

Bachelor’s degree in IT/CS/Engineering

Job description

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Solution Architect, Customer Experience

Date: Oct 27, 2026

Location:

Bengaluru, KA, IN

Workplace Type: Onsite

Employment Duration: Permanent

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!

The DCTx brings together digital journey, platform, and delivery capabilities to create connected and scalable customer and dealer experiences across AGCO. The CX Journey Team owns the end-to-end customer experience and outcomes, translating customer, dealer and business needs into journeys, priorities and measurable CX requirements. It works upstream with business, brands, regions, customers and dealers, and downstream with other Journey, Platform, Data and Technology teams that provide the capabilities and execution needed to deliver those experiences at scale. The Sr SolutionArchitect, Customer Experience owns the design and end-to-end architecture for the customer experience solutions covering architecture & solution designs, APIs, data models, NFRs and tech enablers that support customer listening, onboarding, ownership readiness, and AI-enabled engagement across AGCO's ownership journey. He partners with business and platform teams to define scalable, integrated, and reusable and globally aligned agentic capabilities that improve customer experience.

Your Impact

• Lead solution architecture for major initiatives, platforms, applications, integrations and data flows, translating business and technical requirements into scalable, secure and maintainable designs.
• Define and govern architecture standards and documentation, including solution designs, architecture diagrams, decision records, integration patterns, APIs and implementation guidance, aligned with security, data, privacy and enterprise architecture principles.
• Evaluate solution options and guide delivery teams, balancing business value, feasibility, cost, risk, scalability, performance, resilience and maintainability throughout design, build, test and deployment.
• Drive technical improvement and modernization, identifying dependencies and risks, promoting reusable patterns and platform capabilities, and contributing to cloud adoption, architecture roadmaps, technical debt reduction and operational stability.
• Evaluate AI and automation opportunities, including generative AI and AI-enabled solutions, considering business value, data readiness, integration, responsible AI, security, privacy and governance while staying current with emerging AI and technology trends.

Your Experience and Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Information Systems, Business Informatics, Data, or a related field; equivalent professional experience may be considered. Typically, 6-8 years of relevant IT experience, including experience in architecture, solution design, software engineering, enterprise applications, integration, infrastructure, cloud platforms, data, cybersecurity, or digital platforms. Typically, 6-8 years of relevant software development experience, including complex enterprise applications, digital platforms, integrations, cloud, data, or IT delivery.
• Deep architecture and system design expertise across enterprise applications, APIs, integrations, cloud, data flows, infrastructure, identity, cybersecurity, and operational models.
• Strong analytical and decision-making skills, able to independently solve complex architecture challenges, evaluate alternatives, and lead architecture deliverables and workstreams.
• Practical AI expertise, including generative AI, AI agents, automation opportunities, data readiness, responsible AI, governance, privacy, security, and business-use-case evaluation.Security-by-design and business-oriented mindset, ensuring solutions address security, compliance, resilience, user needs, operational sustainability, and measurable business outcomes.
• Strong communication and technical leadership, including architecture documentation, stakeholder influence, cross-functional collaboration, mentoring, knowledge sharing, and continuous learning across emerging technologies and AI.
• GLOBAL DIVERSITY - Diversity means many things to us,different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique!
• ENTERPRISING SPIRIT- Every role adds value. We are committed to helping you develop and grow to realize your potential.
• POSITIVE IMPACT - Make it personal and help us feed the world.
• INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence - and work alongside teams of people worldwide who share your enthusiasm.
• MAKE THE MOST OF YOU - Benefits include health care and wellness plans and flexible and virtual work options.

Your Workplace

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt, Massey Ferguson, PTx and Valtra. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.