Software Engineering Manager

ReSource Pro; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Benefits offered by this job

Matrix organization experience

Job summary

ReSource Pro in Bengaluru is expanding its Global Capability Center and seeks an experienced Delivery Lead to steer multi-project execution across global teams.

You will guide estimation, planning, and engineering leadership, mentoring engineers and aligning delivery with business goals. The role emphasizes Agile practices, AI initiatives, and scalable architecture to boost performance and client outcomes.

Qualifications

• 8+ years of hands-on software development experience in ASP.NET, C#, MVC, MS SQL, jQuery, and EF.
• Experience with design patterns and principles.
• 2+ years of independently managing people and projects.
• Strong leadership and delivery management skills.
• Experience in Agile delivery environments.
• Strong understanding of delivery metrics and continuous improvement.

Responsibilities

• Support the Delivery Team with technical direction, oversight, and full lifecycle project management.
• Manage daily operations and end-to-end delivery across multiple projects and teams.
• Own estimation, forecasting, and planning with product stakeholders.
• Collaborate with cross-region stakeholders and align delivery across time zones.
• Define goals, execution plans, and delivery strategies to prioritize work.
• Drive project execution via Agile practices and track delivery metrics.
• Provide technical leadership on design, architecture, and best practices.
• Mentor engineers through coaching and performance management.
• Drive AI adoption, automation, and productivity improvements.
• Ensure architecture standards and governance across teams.
• Remain hands-on with the stack to unblock engineers on critical issues.
• Collaborate with business and technology stakeholders for successful outcomes.
• Promote continuous improvement with lessons learned.

Skills

ASP.NET

C#

MVC

MS SQL

jQuery

Entity Framework

Design patterns

Education

Bachelor’s degree in Computer Science, Software Engineering, or related field

Job description

ReSource Pro is the trusted strategic partner exclusively focused on the insurance industry, helping carriers, brokers, wholesalers, and MGAs optimize performance, transform operations, and accelerate growth. With more than 20 years of industry expertise, we combine deep insurance knowledge with technology, data, AI-powered solutions, and operational excellence to deliver measurable business outcomes at scale.

Today, we support over 3,600 insurance organizations through a global team of 13,000+ professionals across multiple delivery centers worldwide. Our unwavering commitment to client success is reflected in a 96%+ client retention rate maintained for over a decade. ReSource Pro is also the only insurance-focused services company to be recognized on the Inc. 5000 list 17 times, placing us among a select group of organizations with sustained high-growth performance over the past four decades.

As we continue expanding our global capabilities, we are investing in the next phase of our India growth journey by building a world-class Global Capability Center (GCC). This is a unique opportunity to shape a strategic business from the ground up and play a pivotal role in defining the future of ReSource Pro's global operations.

Job Responsibilities:

• Support the management of the Delivery Team by providing technical direction, operational oversight, and full life cycle project management.
• Manage daily operations and oversee end to end delivery of cross functional teams, ensuring delivery commitments across multiple projects are met with quality and aligned to client business needs and technology strategy.
• Own and drive estimation excellence by working closely with product team stakeholders to provide accurate effort estimates, forecasting, and planning inputs for successful delivery execution.
• Collaborate effectively with cross region stakeholders and support delivery planning across multiple time zones.
• Define project goals, execution plans, and delivery strategies to prioritize and accomplish work effectively.
• Drive project execution through strong project management practices, Agile delivery, and continuous tracking of delivery metrics.
• Provide technical leadership and guidance on solution design, architecture decisions, and engineering best practices.
• Mentor, guide, and develop engineers through coaching, performance management, and career development.
• Drive innovation initiatives including AI adoption, automation, and productivity savings to improve engineering efficiency and delivery outcomes.
• Ensure consistent implementation of architecture standards, development best practices, and governance across teams.
• Remain hands on with the technical stack, staying close enough to the codebase and architecture to make informed decisions, unblock engineers, and step in on critical issues when required
• Collaborate with business and technology stakeholders to ensure successful project delivery and business outcomes.
• Promote continuous improvement by implementing lessons learned and improving processes across teams.

Required Skills:

• Minimum 8+ years of strong hands on experience in software development using ASP.NET, C#, MVC, MS SQL, jQuery, Entity Framework, and commonly used design patterns and principles.
• Minimum 2 years of experience independently managing people and projects.
• Strong leadership skills with proven ability to manage engineering teams and drive delivery outcomes.
• Strong experience in project management, planning, estimation, forecasting, risk management, and execution.
• Hands on experience working in Agile delivery environments.
• Strong understanding and ownership of delivery metrics, engineering KPIs, and continuous improvement practices.
• Experience driving AI initiatives, automation, and productivity savings within engineering teams.
• Strong understanding of software design and development concepts, database structures, system integration principles, and code repository management.
• Excellent analytical thinking, problem solving, and decision making skills.
• Strong communication skills with ability to collaborate effectively with cross region stakeholders and work flexibly across multiple time zones.
• Strong organizational and time management skills with ability to manage competing priorities.
• Strong written and verbal English communication skills.

Nice to Have

• Experience working within a matrix organization structure.

Educational Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.