Software Engineer L2

Zydus Hospitals; Ahmedabad District; On-site; INR 300,000 - 600,000; Full time

Job summary

Zydus Hospitals in India seeks an Application Support role to provide comprehensive support for HIMS, LIS, RIS and related software. The position covers user administration, master data maintenance, and equipment interfacing with medical devices to ensure smooth departmental workflows.

The role emphasizes handling technical errors, monitoring interfaces, and ensuring data integrity across hospital IT systems in line with SLAs.

Qualifications

• Experience in end-user application support for healthcare systems such as HIMS, LIS, RIS.
• Familiarity with data and user management in hospital IT.
• Understanding of incident handling and data privacy basics.

Responsibilities

• Provide complete end-user support for HIMS, LIS, RIS and other software within defined SLAs.
• Configure and manage end users in HIMS; map users to work locations and set privileges.
• Maintain master data for materials, services, packages and related records in the system.
• Perform and support interfacing activities for medical equipment requiring HIMS/PACS interfaces.

Job description

Application Support:

Provide completeend user support with HIMS, LIS, RIS and any other software application(including 3rd party) within defined SLASupport includes anytechnical error and incident, or issue raised due to data or trainingSLA mustbe complied by its priorityIt also involves monitoring of the all theapplications and make sure to avoid any technical error before even it arise

User Administration:

Configuring endusers which include employees, consultants retainers in our HIMS systemMap all users to appropriate work locations and to provide privileges for theirrespective job functionsMaintain the complete database of user administration

Master Data Administration:

To maintainall the master data in the HIMS system which includes, creation, deletion orupdate of data records for Material, Services, Packages or any other whichinvolves application transactions

Equipment Interface:

Performand support interfacing activities for Lab equipment, radiology equipment andany other medical equipment which need HIMS/PACS interfaceAlso to make sureall the interface are up and running to ensure smooth functioning of respectivedepartments

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