Software Engineer - L1, Implementation (Hybrid)

Haptik, Inc.; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading conversational AI company in Mumbai is looking for an Integration Engineer to develop high-quality chatbots for clients. The role involves working with backend web technologies, collaborating with various teams, and integrating APIs. Candidates should have a Bachelor's degree in computer engineering and 2-6 years of experience in product development. The position requires good knowledge of Python, with expertise in database modeling and experience in a fast-paced environment.

Qualifications

• 2-6 years of experience in developing and integrating scalable products.
• Knowledge of database schemas for large scale applications using MySQL, Mongo.
• Excellent written and verbal communication skills.

Responsibilities

• Build conversational flows with amazing user experience.
• Develop various web-based APIs and system logic flows for chatbots.
• Participate in code reviews and quality assurance processes.

Skills

Python

Django framework

Integrating APIs

Database modeling

RabbitMQ

Redis

Elasticsearch

Docker

Education

Bachelor's degree in computer engineering (IIT/NIT preferred)

Job description

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 500+ million devices, and processed over 4 billion + conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 300+ member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.

We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for an “Integration Engineer” to believe in this mission and to help develop high-quality chatbots for our clients.

What will you do every day?

As a Software Engineer - Implementation, you will be working in a fast-paced agile environment where you will use your knowledge of backend web technologies and combine them with your understanding of Haptik’s bot building tool to deliver awesome chatbots for our clients. You will be part of a talented team of Program Managers, Engineering Managers, QA Engineers, UX, and Content Specialists.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Use Haptik platform tools and collaborate with the conversation design team to build conversational flows, both chat and voice-based, with amazing user experience
• Be comfortable working with multiple integrations in parallel and clients to understand their requirements and implementation of APIs
• Integrate and develop various different web-based APIs and system to build logic flows for chatbots
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices
• Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process (including client validation)
• Create professional technical documentations and present for internal and external use
• Model database architecture for performance and scalability
• Participate in a scrum-based, agile development team

Requirements*

• Must have a Bachelor's or higher degree in computer engineering, IIT/NIT graduate preferred.
• 2-6 years of experience in developing and integrating scalable products
• Good knowledge of python and Django framework
• Must have modeled database schemas for large scale applications using MySQL, Mongo, etc
• Knowledge of RabbitMQ, Redis, Elasticsearch, and Docker is a plus.
• Excellent written and verbal communication skills
• Exceptional organizational skills and time management abilities
• Must be a hustler and should have an entrepreneurial mindset
• Should be comfortable working in a fast paced environment, habitual of quick turnaround and take ownership of the project in question
• Bring a focused attitude to work with a strong attention to detail
• This role provides you access to the Personally Identifiable Information or Protected health information for which you will be abide to follow secure data handling practices to safeguard and protect such data.