Devops Engineer - 2

Haptik, Inc.; Mumbai; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A leading conversational AI company is seeking a DevOps Implementation Engineer to design and maintain a large-scale platform. The role involves building and managing systems architecture, supporting DevOps practices, and owning cloud infrastructure across AWS, GCP, and Azure. The ideal candidate has 4+ years in DevOps with strong skills in Linux, Kubernetes, and automation tools. Join a dynamic team to shape cutting-edge technology solutions.

Qualifications

• 4+ years of experience in DevOps or software engineering.
• Extensive knowledge of cloud infrastructure management.
• Strong skills in automation and cybersecurity.

Responsibilities

• Build and maintain large-scale systems and architecture.
• Own and operate cloud infrastructure and implement deployment pipelines.
• Conduct root cause analysis for production errors.

Skills

DevOps practices

AWS services

Kubernetes

Linux

Container orchestration

Scripting languages (Python/Shell)

Infrastructure as Code (Terraform)

SQL and NoSQL databases

Tools

Grafana

Prometheus

Zabbix

New Relic

Consul

JIRA

Job description

Job Overview

Haptik is a leading conversational AI company building bots for enterprises. We are seeking a DevOps Implementation Engineer to design, build, and maintain our large‑scale, container‑orchestrated platform.

What you will do daily

• Build, manage, and maintain large‑scale systems and architecture for our platform spanning multiple microservices.
• Shape the company’s architecture to support rapid, agile, and automated DevOps practices.
• Own and operate cloud infrastructure (AWS, GCP, Azure) and implement pipelines for automated deployment and scaling.
• Build a security‑first architecture and implement security philosophies to create a bullet‑proof system.
• Assist development teams with infrastructure needs and provide technical support.
• Be available 24/7 for any production issues (Site Reliability).
• Perform root cause analysis for production errors.
• Research and implement new technologies to scale systems end to end.
• Create and maintain backlog on JIRA.
• Help with cost optimizations of infrastructure.
• Share knowledge across the team.

Requirements

• 4+ years’ experience as a DevOps Implementation Engineer or a similar software engineering role.
• Linux power‑user with familiarity across multiple Linux flavors (Ubuntu, Red Hat, Fedora, etc.).
• Strong knowledge of Kubernetes and similar container orchestration methods.
• Significant technical, automation, and programming experience throughout the full lifecycle enterprise SDLC.
• Comprehensive understanding of enterprise software development tools and typical application architectures, with the ability to write scripted or compiled automation code.
• Hands‑on experience with AWS services (EC2, ECS, EKS, VPC, RDS, Route53, etc.) and other cloud platforms.
• Experience with next‑gen infrastructure & application monitoring tools (Grafana, Prometheus, Zabbix, New Relic, Consul, etc.).
• Inquisitive, self‑starter, able to implement with minimal guidance.
• Experience with DevOps techniques and philosophies.
• Experience deploying and maintaining high‑traffic infrastructure (performance testing a plus).
• Extensive hands‑on experience with SQL and NoSQL databases (plus).
• Expertise with scripting languages (Python and/or Shell).
• Experience with configuration management at scale (Ansible, Puppet, Chef, etc.) and Infrastructure as Code (Terraform).

*Requirements is a strong word. We do not necessarily expect a candidate who has done everything listed, but you should be able to demonstrate strong experience in most areas and be ready for the challenge of adding new skills to your resume.