Software Engineer

Michelin Group; Pune District; On-site; INR 900,000 - 1,100,000; Full time

Job summary

Michelin France in Pune, India, seeks a content and product-launch specialist to own editorial master pages, localization workflows, and CRM promotions across Michelin websites. You will coordinate with country teams, ensure approvals, and drive timely content deployment.

The role requires collaboration with CRM and product teams, strong organizational skills, and experience with JIRA/Gitlab workflows. This position offers a hybrid setup in Pune.

Responsibilities

• Create master pages for editorial content, campaigns, promotions, and forms on Michelin websites; align with launch timelines.
• Coordinate with country teams via email or Jira to gather localized translations and handle page deployment per scope.
• Create and launch CRM promotions aligned with go-live dates; secure validations and approvals from country stakeholders; collaborate with CRM Product Owners to identify blockers and drive timely fixes.
• Manage product launches to ensure timely go-live; coordinate with data/PIM teams to resolve launch challenges and tag assets for product launches in PIM.
• Prepare master KDL files for new or existing pages/content to initiate localization requests with country/website owners; ensure timely translation delivery for non-English markets.
• Ensure adherence to the Group editorial guidelines and brand visual identity, basic SEO practices (meta tags, Hn tags, on-page SEO) and responsive design when authoring web content.
• Identify content and layout improvements and UX optimizations; present to business stakeholders as needed.
• Manage end-to-end JIRA requests to ensure timely handling of tickets, issues, and bugs raised by countries or local markets; respond to queries and comments within deadlines.
• Provide solutions to Jira tickets/issues; coordinate with teams to refine, plan, and update via JIRA after resolution.
• Respond to stakeholder queries and feedback following defined deadlines on individual tickets.
• Follow up on issue resolutions when creating Gitlab/CBE tickets for code evolution or bug fixing; ensure tickets are refined and communicated to countries.
• Manage e-learning 360 platform and Apostrophe training environment accesses; coordinate with new users before granting region/locales access.
• Participate actively in daily scrum meetings to discuss ongoing topics and share visibility on challenges and blockers in authoring topics.
• Manage issues or authoring fixes raised by QA and DCAD teams; assign tickets to the webmaster team for resolution.
• Coordinate with countries or concerned teams for content validations and approvals to push pages live and close tickets.

Job description

Creating master pages for editorial content, campaigns, promotions, and forms on Michelin websites in alignment with launch timelines. Coordinating with country teams via email or Jira to gather localized translations and handling the deployment of pages according to the project scope.

Creating and launching CRM promotions in alignment with scheduled go-live dates, ensuring all necessary validations and approvals are secured from relevant country stakeholders. Collaborating closely with CRM Product Owners to identify potential challenges or blockers and proactively working with them to drive timely fixes or resolutions.

KEY EXPECTED ACHIEVEMENTS

• Creating master pages for editorial content, campaigns, promotions, and forms on Michelin websites in alignment with launch timelines. Coordinating with country teams via email or Jira to gather localized translations and handling the deployment of pages according to the project scope.
• Creating and launching CRM promotions in alignment with scheduled go-live dates, ensuring all necessary validations and approvals are secured from relevant country stakeholders. Collaborating closely with CRM Product Owners to identify potential challenges or blockers and proactively working with them to drive timely fixes or resolutions.
• Manage product launches to ensure timely go-live in accordance with the planned start date, coordinating with the data/PIM team to identify and resolve any challenges prior to launch for a smooth market rollout. Work on the product content update within PIM to tag assets for Product launches.
• Prepare master KDL files for new or existing pages/content to initiate localization requests with country/website owners, ensuring timely translation delivery, supporting smooth content deployment across non-English markets.
• Ensure that the Group’s editorial guidelines and visual identity of the brand as well as the basic SEO best practices (metatags, Hn tags and on-page SEO techniques) and responsiveness are followed and optimized while authoring the web content.
• Detecting actively and proposing content improvement, webpage layout improvement and updates need or user experience optimizations whenever relevant to the business stakeholders.
• Managing end-to-end JIRA requests to ensure:
• Provide a solution to the individual Jira tickets/requests/issues/bugs raised by countries or local markets via JIRA tracking tool.
• Respond to stakeholders’ queries, issues, comments, and suggestions following deadlines defined on individual tickets.
• Follow up on the individual issues resolution especially when creating Gitlab/CBE tickets for code evolution / bug fixing (making sure the tickets are refined, planned, and update sent to countries (through JIRA) when solved.
• Managing e-learning 360 platform and Apostrophe training environment accesses and follow up with new users before providing them access to requested regions/locales.
• Actively participate in daily scrum meetings to discuss the ongoing/upcoming topics and share visibility on the challenges/blockers while working on the authoring topics.
• Manage issues or authoring fixes raised by QA team and DCAD Team (i.e., development team) as efficiently as possible and assign those tickets to the webmaster team.
• Following up with countries or concerned teams for the validations and approval of the content to push the pages live and bring tickets to closure.