We are looking for a Business Analyst with 6+ years of experience. In this role, you will play a crucial part in understanding and translating business needs into practical solutions, collaborating closely with stakeholders and the development team.
Key Responsibilities
- Lead initial client interactions, understand client needs, and effectively communicate capabilities and strengths.
- Collect detailed business requirements through client meetings, workshops, and discovery sessions.
- Prepare compelling client presentations, proposals, and RFP responses.
Leadership Experience (New Builds)
- Must have successfully led multiple software development projects (pre-sales) from scratch, working on completely new client requirements or new product ideas (not just maintenance or enhancement projects).
- Demonstrate ability to shape raw client concepts into structured, documented requirements ready for development.
- Provide examples of past projects where you translated a client’s vision into an actionable, signed-off project scope.
Documentation & Requirement Management (Core BA Work)
As the Senior BA, you will own and prepare the following key documents:
- Business Requirement Document (BRD)
- Functional Requirement Document (FRD)
- Scope of Work (SOW)
- Wireframes, Mockups, Prototypes
- User Stories / Use Cases
- Software Requirements Specification (SRS)
- Proposals and RFP Responses
- Sign-off Documents from clients
- Additionally, you will ensure documents are detailed, accurate, and aligned with client expectations.
- Work closely with technical team to ensure feasibility and with QA team to ensure testability.
- Maintain traceability of requirements through the project lifecycle.
Liaison Between Client & Technical Team
- Manage and clarify queries raised by the technical team.
- Act as the single point of contact for requirement-related discussions during pre-sales and early project phases until kick-off / handover to Ops team.
Project Management Support:
Keep a tab on the progress/deliverables, keep informal touch points with Client SPOC, raise flags in case of any drift – In formals Client/Project Health check
Tools and Technology:
- Use project management tools (such as JIRA, Azure DevOps, Trello, or similar) to track tasks, requirements, and progress.
- Leverage AI tools (such as ChatGPT, Copilot, or other generative AI) to improve document preparation, create client-facing artifacts, or enhance analysis work.
- Quick learner with a passion for mastering new tools, technologies, and domains.
- Highly proactive, self-starter, able to take full ownership of tasks and client interactions.
- Keen attention to detail and a structured approach to problem-solving.
- Strong collaboration and interpersonal skills; able to manage diverse stakeholder groups.
- Curiosity-driven mindset, always looking for ways to improve processes and deliverables.
- Excellent organizational and time management abilities.
Requirements
- Proven experience (6+ years) as a Business Analyst in software development or IT services, especially in client-facing roles.
- Hard core hands-on is the need not a lead/manager or want to be a lead/manager.
- Strong background in pre-sales, client presentations, and proposal preparation.
Expertise in preparing:
- BRD, FRD, SRS
- Scope Documents, SOW
- Wireframes, Mockups, Prototypes
- User Stories, Use Cases
- Proposals, RFP responses, and Sign-off documents
- Excellent written and verbal communication skills; able to engage confidently with foreign clients (especially US clients).
- Strong collaboration and Stakeholder mgmt. skills
- Domain knowledge in US Healthcare and or EHS/ESG is a strong plus.
- Familiarity with Agile methodologies, tools, and project management processes is a plus.
- Strong analytical and problem-solving skills, with the ability to handle multiple client engagements simultaneously.