Soft Services Coordinator

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay and benefits package

Job summary

Jones Lang LaSalle in Bengaluru seeks a Soft Services Coordinator to oversee day‑to‑day facilities operations on‑site, coordinating with the facilities manager and teams to ensure service levels and safety. The role emphasizes budgeting, vendor management, and continuous process improvements.

The ideal candidate has a graduate degree with 3+ years in facilities management, ready to work in rotational shifts and contribute to a 6‑day workweek schedule at the Bengaluru site.

Qualifications

• Strong knowledge of property operations.
• Degree in business or hotel/building management.
• 3–5 years’ experience in facilities management.
• Good working knowledge in occupational safety.
• Aptitude in client-centric operations.
• Solid background in team management.

Responsibilities

• Oversee the property’s day-to-day operations with facilities manager and assistant facilities manager.
• Manage budgets, petty cash, vendor invoices, and service contracts.
• Support emergency evacuation procedures, crisis management and business continuity plans.
• Ensure health and safety compliance and routine service audits.
• Prepare stock reports, meeting minutes and monthly management reports for clients.

Skills

Property operations

Team management

Occupational safety

Client-centric operations

Education

Business or hotel/building management degree

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Designation: Soft Services Coordinator

Job Location: Bangalore

Educational Qualification: Any Graduate

Experience Required: Minimum 3 years

Shift Timings: Rotational Shifts: 7AM-4 PM, 2 PM-10 PM, 10PM-7AM

Work Schedule: 6 days/ week

What this job involves

Prioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients. In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Qualifications

• Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management.
• You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client‑centric operations.
• Solid background in team management

Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Benefits

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On‑site – Bengaluru, KA

Scheduled Weekly Hours: 48

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.