Social Worker

Cankidsindia; Pune District; On-site; INR 400,000 - 600,000; Full time

Job summary

CanKids KidsCan, a national NGO, seeks a Social Worker for the National Outreach Program to support children with cancer and their families through treatment and recovery. You will coordinate care with doctors, manage patient data, and drive awareness in hospital units and communities.

The role requires an MSW, 2–3 years in hospital/healthcare settings, and preference for pediatric oncology exposure. Travel up to 50% is expected; regular NGO operations in India are involved.

Qualifications

• MSW from a recognized institution.
• 2–3 years in social work, preferably in hospital/healthcare settings.
• Experience in pediatric oncology preferred.
• Ability to coordinate with healthcare teams and beneficiaries.
• Data management and report writing.
• Empathy, problem-solving, and cultural sensitivity.

Responsibilities

• Support children with cancer and families through every stage of treatment.
• Coordinate care activities between doctors and families.
• Maintain complete patient documentation and databases.
• Assist in hospital unit operations and program activities.
• Contribute to outreach, awareness, and donor-related initiatives.

Skills

Empathy

Problem-solving

Cultural sensitivity

Teamwork

Data management

Report writing

Stakeholder coordination

Education

MSW (Masters in Social Work)

Job description

Founded in 2004 by Poonam Bagai, herself a cancer survivor, CanKids KidsCan, the National Society for Change For Childhood Cancer In India partners with hospitals, medical professionals, and state governments to enable access and best standards of treatment, care and support across 60 cities and 22 states of India.

Catering to childhood cancer patients from primarily underprivileged families, CanKids is present in 141 hospitals across India. Through our signature programYANA (You Are Not Alone)– CanKids provides medical, drugs & diagnostics support, accommodation through Home Away from Homes, , patient transport, blood support, nutrition & rations, education and counselling support.

In order to increaseAccess2Care, CanKids has MOUs with 8 state governments asknowledgeandtechnical partnersfor childhood cancer and 16 State Projects Across India.

Job Description

Job Title:

Social Worker

Job Department:

National Outreach Program

Job Location:

EmploymentType:

Regular

Reporting to:

StateHead/Regional Head

Travel Requirement :

50% (Thecandidate must be open to travel)

Organization Overview:

Founded in 2004, by Poonam Bagai, herself a cancer survivor, CanKidsKidsCan is a national NGO working in India to address the needs of childrenwith cancer and their families. CanKids is dedicated to driving Change forChildhood Cancer in India with an ambitious goal to achieve Universal healthcoverage through 100% Access2Care & 100% Financial Protection by 2030aligned to the WHO GICC (Global Initiative on Childhood Cancer) and SustainableDevelopment Goals, thereby securing the Rights to health, education, childhood,pain-free and palliative care and the Right to be heard for all children withcancer (0-19 years) in India.

CanKids is the only organization in India working at all levels -grassroots, district, state, and national- and partnering and supportinghospitals, health authorities and professionals for the last 20 years to improve the quality/standard of treatment, care, and other holistic supportservices. Through its 141 CanKids Hospital Support Unit (CHSU) projects,CanKids ensures access to the best possible care for children with cancer andtheir families.

We are a team of hard-working, fun-loving folks driven for impact andexcellence in everything we do.

The National Outreach Program (NOP) is responsible for enabling qualityand equitable access to treatment and care services for children with canceracross India. Through hospital-based support units and state outreach programs,the department offers direct services, manages partnerships with healthcareinstitutions, and drives awareness initiatives. Social Workers under NOP serveas key enablers of this mission, providing psychosocial support andfacilitating services for children and their families.

Role Overview

The Social Worker plays a vital role in supporting children with cancerand their families through every stage of the treatment journey. The primaryresponsibility is to ensure smooth psychosocial transition and resourcefacilitation from admission to discharge. The Social Worker also serves as thebridge between doctors and families, coordinates care activities, manages dataand reports, and drives awareness and education at hospital units and localcommunities.

Key Responsibilities

Key Responsibilities

• Facilitate admission andregistration of new child patients under CanKids.

• Support doctors andfamilies in planning treatment and associated cost estimations.

• Bridge communicationbetween medical teams and families.

• Ensure support servicesincluding medicines, TSPs, lodging, blood, and hygiene awareness are provided.

• Regularly update treatmentand support progress in the patient database.

Chattai Clinic andHospital Unit Coordination

• Assist in operating ChattaiClinics and running daily CanKids hospital activities.

• Liaise with hospitalauthorities to ensure smooth functioning of assigned CHSUs.

• Oversee Parent SupportGroup (PSG) volunteers and patient-family engagement activities.

Documentation &Data Management

• Maintain complete andaccurate documentation for new patients including ID verification and casefiles.

• Maintain and update patientdatabases (PIS/MSF/Salesforce).

• Coordinate documentationfor government schemes, grants, and external support.

• Prepare monthly andquarterly reports for donors, hospital partners, and internal reporting.

• Handle unit-levelresponsibilities including imprest fund management for medicine purchases andward requirements.

• Administer assigned supportprograms including Jiv Daya or other donor-linked initiatives.

• Track FCRA fund usage andensure compliance.

• Coordinate with the ProgramOfficer and Medical Officer for operational matters.

Awareness &Community Engagement

• Conduct awareness sessionsabout childhood cancer in hospital and community settings.

• Disseminate the message of“You Are Not Alone” to families and caregivers.

• Participate in outreachactivities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned bythe Reporting Manager.

Requirements

RequiredQualifications and Skills:

• Education: Masters in Social Work (MSW) from a recognized institution

• Experience: 2–3 years in social work, preferably in hospital/healthcaresettings

• Knowledge/experiencein pediatric oncology preferred

• Ability tocoordinate with healthcare teams and beneficiaries

• Datamanagement and report writing

• Empathy,problem-solving, and cultural sensitivity

• Compassionateand Patient-Centric Approach

• StakeholderCoordination (internal & external)

• Teamwork andAdaptability

• Smoothonboarding and support for every new child admitted under CanKids services

• Timely dataentry and documentation of patient cases

• Activefacilitation of psychosocial support and service delivery

• Regularsubmission of reports and updates to Program Officer

• Maintenance ofgood coordination with hospital authorities and care teams

• Participation in hospitaland community-based awareness activities

*CanKids KidsCan is an equal opportunityemployer. We are committed to building a diverse and inclusive workplace whereall individuals are welcomed and respected. We encourage applications fromcandidates of all gender identities, sexual orientations, abilities,ethnicities, and socio-economic backgrounds to apply.