Social Media Account Manager

PassionMojo Pvt Ltd; Mumbai; On-site; INR 700,000 - 900,000; Full time

Job summary

PassionMojo Pvt Ltd in Mumbai seeks an experienced Social Media Account Manager with a strong background in a digital agency environment. The role focuses on managing client relationships, devising digital strategies, and optimizing campaigns to boost ROI.

The ideal candidate will have 4+ years in social media, hands-on experience with Facebook Ads, and the ability to translate data into actionable insights for clients and internal teams.

Qualifications

• Bachelor's degree in Marketing, Communications or related field.
• 4 years’ experience in a digital agency.
• Experience in social media, google ads, handling clients at an agency.
• Able to explain complex social media data clearly.

Responsibilities

• Act as the point of contact for clients for digital management matters.
• Build strong, long-term client relationships and maintain frequent contact regarding project deliveries.
• Set digital strategies for assigned customers, considering their specific requirements.
• Suggest, design, and implement digital projects to increase customer ROI.
• Address client queries effectively and promptly.
• Get optimized web content to increase traffic and improve SEO rankings.
• Present social media strategies to clients.
• Report on web performance metrics along with social media & google ads.
• Analyze digital campaigns’ success.
• Stay up-to-date with digital technology trends.
• On-time calendars.
• Daily, Weekly & Monthly updates to clients & internal teams.

Skills

Social media management

Facebook Ads

Campaign management

Client relationship management

Analytics & reporting

Trend spotting

Education

Bachelor’s degree in Marketing/Communications

Job description

Job Brief

Our ideal candidate is a skilled Social Media Account Manager with minimum 4 years of experience working in a digital agency. Their work is narrative & exhibits an excellent attention to detail.

Responsibilities

• Act as the point of contact for clients for digital management matters
• Build strong, long-term client relationships and maintain frequent contact in regards to the project deliveries
• Set digital strategies for your assigned customers, considering their specific requirements
• Suggest, design, and implement digital projects to increase customer ROI
• Address client queries effectively and in a timely manner
• Get optimized web content to increase traffic and improve SEO rankings
• Present social media strategies to clients
• Report on web performance metrics along with social media & google ads
• Analyze digital campaigns’ success
• Stay up-to-date with digital technology trends
• On-time calendars
• Daily, Weekly & Monthly updates to the clients & internal teams

Skills Required

• Bachelor’s Degree in Marketing, Communications or related field.
• 4 years’ experience in a digital agency
• Must have handled campaigns for brands, right from ideation to execution
• Exceptional multi-tasking skills.
• Experience in social media, google ads, handling clients at an agency.
• Good knowledge of how the social media world works. The candidate must be aware of the trends and tricks of social media
• Able to explain complex social media data in an understandable way.
• Strong problem solving skills.
• Knowledge of Facebook’s advertising platform is required